Billing Representative II

Billing Representative IIAs a Billing Representative supporting the Remittance Application process, you will utilize various methods to reconcile Accounts Receivable for the purpose of collecting and/or posting revenue for the organization. You will work to reconcile and problem solve issues related to patient, client and/or third party insurance bills.You will leverage your skills and have the ability to:Demonstrate basic math skills using computer keyboard and calculatorsMulti-task and work independently and as part of a team.Demonstrate excellent communication, organization and problem solvingAdapt to change in a fast-paced environmentJoin a cross functional focused team with many opportunities for cross-training and skill/career developmentPay range: $18-24 / hourSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hoursBest-in-class well-being programsAnnual, no-cost health assessment program Blueprint for Wellness®healthyMINDS mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsAnnual incentive plansMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunitiesand so much more!In an environment where the patient is at the center of everything that we do the individuals in this position typically works with Billing Representatives and other employees handling complex billing issues for the purpose of collecting revenue for the organization. Will work with Patient, Client and/or Third Party insurance bills.ResponsibilitiesAnalyzes and applies third party, client and patient payments and denials to accounts both manually and electronicallyComplies with departmental Business Rules and Standard Operating Procedures.Interprets explanation of benefits for appropriate follow up action.Completes and tracks refunds/adjustments to customer's accounts, while providing necessary back-up information.Refund reporting generated from Billing Web ITRefund request review through Imaging Work FlowContacts/coordinates with IT or third party carriers on file issues.Releases electronic files and resolves error reports.Resolves and researches misdirected cash issues.Conducts data entry and remittance posting and reconciliation activities.Meets the performance goals established for the position in the areas of: efficiency, accuracy, quality, patient and client satisfaction and attendance.QualificationsRequired Qualifications:High School Diploma / GED or equivalent work experience.Demonstrated ability using computer and Windows PC applications, such as Outlook, Excel, instant message, video conferencing.Strong keyboard and navigation skills and ability to learn new computer programsRequired to have a dedicated work area established that is separated from other living areas and provides information privacyAbility to keep all company sensitive documents secure (if applicable)Preferred Qualifications:Previous work experience in a fast-paced environment requiring strong multi-tasking skillsSome College level classes/courseworkPrevious work experience in a customer service environment within the Healthcare / Insurance billing industryMedical terminology acumen and experience.Preferred Skills:Ability to triage and handle escalated situations.Ability to work in a fast-paced environment.Ability to adapt to changes.Ability to develop and maintain client relationships.About the TeamQuest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.Job InfoJob Identification 68787Job Category BillingPosting Date 09/11/2026, 08:24 PMJob Schedule Full timeJob Shift DayLocations 8401 Fallbrook Ave, West Hills, CA, 91304, USWorkplace Remote dailyRegular or Temporary RegularWeekly Working Hours 40.00Salary Minimum 18.00Salary Maximum 24.00AIP Target % 0