Billing Inquiry Associate (Day/Night)Location: Throop PA 18512Duration: 3 months contractTimings: 8:30 pm to 5:00 am (Sun to Thu for Night) & (Mon to Fri for Day)DutiesAssisting and responding to customer inquiries concerning their billConsulting and performing the research necessary to resolve inquiriesProcessing incentives, inputting incentive information into the system, auditing shipper detail, correcting suspense detail, preparing billing adjustments, and performing researchAdditional duties may also include general administrative tasksRequirementsIntermediate skills in Microsoft Office, especially Excel, requiredProblem solving, analytical, written, and verbal communication skills a mustPrior office experience is preferred