Become a Luxury Brand Evaluator in Santa Clara, CA - Apply Now

Become a Luxury Brand Evaluator in Santa Clara, CA - Apply Now

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role

As a luxury brand evaluator, you will discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility – each in‑store visit takes approximately 20 minutes, allowing you to complete multiple assignments.
• Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide.

Our Luxury Partners

• Fashion & Couture – Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
• Jewelry & Watches – Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
• Beauty & Skincare – Guerlain, Sephora, L’Oréal, Givenchy
• Automotive – Bentley, Jaguar, Genesis, Maserati, Vespa

What you will be doing

• Choose assignments – align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
• Observe carefully – check the ambiance, service quality, and overall customer experience.
• Provide honest feedback – use our platform to share your observations through questionnaires.

Perks of the Role

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with potential reimbursement on purchases.
• A user‑friendly platform for managing missions and feedback.

How to Join the CXG Community

• Register – sign up at live.cxg.com and confirm your email.
• Complete your profile – fill out your details to 100% and get verified.
• Get certified – pass the General Certification to access missions.
• Apply for missions – explore assignments with brands that excite you.
• Start evaluating – begin making a difference in the luxury market.

Compensation

• Non‑Purchase Evaluations – Earn a fee based on mission complexity.
• Purchase‑Based Evaluations – Reimbursement for approved items as stated in the mission brief.

Requirements

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail‑oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience required – we value honest feedback from genuine customers.