AWS Production Support Engineer (100% REMOTE/NO C2C) in Frederick

Job Description

Our client, a US Fortune 50 organization and a leading provider of Health care and Health Insurance services, seeks an accomplished AWS Production Support Engineer

NOTE: THIS IS 100% REMOTE ROLE & ONLY W2 CANDIDATES (NO C2C/1099).

*** Candidate must be authorized to work in USA without requiring sponsorship ***

Position: AWS Production Support Engineer (Job Id - #WLPTJP )

Location: Baltimore MD (100% REMOTE)

Duration: 12 months + Strong Possibility of Extension

Seeking a Production Support Engineer to support the MTF-PM payment cycle and production operations in AWS. The role is responsible for monitoring and executing production workflows, troubleshooting failures, supporting system and file integrations, and ensuring payment-cycle processing completes accurately and on schedule.

Responsibilities

• Monitor and execute scheduled MTF-PM payment-cycle workflows, including AWS Glue jobs, Lambda functions, Step Functions, and file-based integrations.
• Support key payment-cycle activities including data aggregation, report , job reruns/recovery, production validations, voucher processing, and payment-file .
• Support integrations with Deltek Costpoint, including voucher loads and payment-related processing.
• Monitor and troubleshoot inbound/outbound file transfers and investigate missing, delayed, or failed files.
• Monitor production processing using AWS CloudWatch logs, metrics, and alerts and troubleshoot failed or delayed workflows.
• Monitor and troubleshoot Amazon QuickSight dashboards, datasets, and SPICE refreshes.
• Perform production troubleshooting and validation using SQL, Python, application logs, and AWS tools.
• Follow and maintain runbooks/SOPs, document incidents and root causes, and communicate production status and issues to stakeholders.
• Support continued automation and orchestration of the payment cycle using AWS Step Functions.

Required Qualifications

• 3+ years of experience in production support, application support, or cloud operations.
• Hands‑on experience with AWS Glue, Lambda, Step Functions, S3, CloudWatch, and QuickSight/SPICE.
• Experience supporting batch processing, scheduled workflows, and file‑based integrations.
• Experience supporting or integrating with enterprise applications such as Deltek Costpoint or similar ERP/payment systems.
• Strong SQL skills and working knowledge of Python for troubleshooting and operational support.
• Strong troubleshooting, incident‑management, communication, and documentation skills.

If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. We're driven, people driven

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to , , , , , , disability status, genetics, protected veteran status, , or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.