Role Overview
We are seeking an AV Project Manager to support and oversee audiovisual operations for meetings, conferences, and events at a federal research facility. This role acts as the technical and operational lead for AV services, working closely with event coordinators, technical staff, and Government stakeholders to ensure high-quality execution of in-person and hybrid meetings.
The AV Project Manager serves as a subject matter expert in AV and conferencing technologies and plays a key role in planning, coordination, continuous improvement, and service delivery.
Key Responsibilities
- Manage and coordinate AV support for meetings, conferences, and special events
- Attend and contribute to weekly operations meetings, monthly planning meetings, and client coordination sessions
- Serve as the AV technical subject matter expert for conferencing and collaboration technologies
- Work closely with event coordinators to design and implement appropriate AV solutions for client needs
- Monitor ongoing AV operations and ensure issues are identified, escalated, and resolved quickly
- Communicate technical risks or problems that may impact meetings to Government stakeholders
- Develop, maintain, and update AV-related standard operating procedures (SOPs)
- Track and provide data, metrics, and reports related to AV performance and service quality
- Identify opportunities for technology improvements and recommend enhancements based on industry trends
- Experience managing audiovisual or event technology operations
- Strong knowledge of video conferencing and collaboration platforms (e.g., Zoom, Microsoft Teams)
- Hands-on familiarity with professional AV systems and equipment
- Experience coordinating multiple meetings or events simultaneously
- Strong organizational, communication, and client-facing skills
- Ability to work full-time on-site in Rockville/Bethesda, MD
- Ability to obtain and maintain federal facility access and identification