Associate Director, Oncology Treatment Site Lead - Northwest Territory (CO, ID, MT, NV, OR, UT, WA, WY)

Associate Director, Oncology Treatment Site Lead (TSL)

Primary Activities & Responsibilities

• Lead onboarding and readiness support for product treatment sites (workflow, system setup, operational requirements)
• Provide process-focused education for site stakeholders using approved resources for implementation and ongoing operational support
• Ensure sites have capabilities/knowledge to execute the product’s end-to-end treatment journey (onboarding → ordering workflow execution → steady-state operations)
• Serve as product operational subject matter expert for assigned treatment sites (process, operations, logistics)
• Act as primary point of contact for operational issues; triage and drive resolution via cross-functional coordination and defined processes
• Collaborate with cross-functional oncology field teams to support coordinated, compliant engagement
• Build trusted relationships with site operational leaders through consistent, responsive support
• Use (approved) company dashboards/data to assess site operational metrics and identify operational improvement opportunities
• Synthesize site feedback/process insights to enhance HQ communications, workflows, resources, and education

Qualifications

• Bachelor’s degree required
• Minimum 5 years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration)
• Strong understanding of healthcare ecosystem
• Track record working with provider organizations/operational stakeholders to implement workflows for complex therapies
• Ability to operate effectively in "white space" environments
• Strong operational problem-solving (identify friction points, diagnose root causes, coordinate next steps)
• Excellent interpersonal and communication skills; strong leadership and cross-functional collaboration
• Ability to travel ~50%; valid driver’s license

Preferred

• Experience supporting site activation/readiness and operational support for advanced therapies
• Experience with complex oncology workflows and large oncology systems

Required Skills (as listed)

• Account management; business relationship building; cross-functional collaboration/teamwork; onboarding; oncology; logistics management; site activation/operations; stakeholder engagement; product lifecycle; project implementations; cell/gene therapy; immunotherapy; messenger RNA; radiopharmaceuticals; service readiness; plus cytometry/cytopathology/radiommunoassay (RIA).

Benefits (explicitly stated)

• Annual bonus and long-term incentive (if applicable)
• Comprehensive benefits: medical/dental/vision; retirement (401(k)); paid holidays; vacation; compassionate and sick days