Associate Director, Oncology Treatment Site Lead - Midwest Territory (IN, KY, MI)

Associate Director Oncology Treatment Site Lead (TSL) — field-based, customer-facing, non–demand generating and non-promotional. Primary point of contact for operational information and support for treatment sites.

Responsibilities

• Lead onboarding and readiness support for product treatment sites (workflow, system setup, operational requirements)
• Deliver process-focused education to site stakeholders using approved resources
• Ensure sites can consistently execute the end-to-end treatment operational journey (onboarding/readiness through ordering and steady-state operations)
• Serve as operational subject matter expert for assigned sites (process, operations, logistics)
• Act as primary contact for operational issues; triage and resolve via cross-functional coordination and defined processes
• Collaborate with cross-functional oncology field teams (as approved) to support compliant, consistent engagement
• Build trusted relationships with site operational leaders
• Use data/dashboards (as approved) to assess site operational metrics and identify improvement opportunities
• Synthesize site feedback to improve HQ communication, workflows, resources, and education

Qualifications

• Bachelor’s degree required
• 5+ years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration)
• Strong understanding of the healthcare ecosystem and provider operations
• Track record implementing workflows for complex therapies; strong operational problem-solving
• Ability to operate effectively in evolving/unclear environments; build relationships with operational stakeholders
• Excellent communication/interpersonal skills; strong leadership and cross-functional matrix collaboration
• Travel ~50%; valid driver’s license

Preferred

• Experience supporting site activation/readiness for advanced therapies (cell/gene/radioligand)
• Experience with complex oncology workflows and large oncology systems

Benefits/Compensation (as stated)

• Eligible for annual bonus and long-term incentive (if applicable)
• Comprehensive benefits including medical/dental/vision, retirement (401(k)), paid holidays/vacation, and compassionate/sick days