Assistant General Manager - Restaurant Management

About Midtown Midtown exists to inspire people to become their best selves through the power of movement, connection, and belonging. Founded in 1970, Midtown has grown from one tennis club in Chicago to owning and operating eight luxury athletic clubs across the United States and Canada. Assistant Food and Beverage Manager The Assistant Food and Beverage Manager will help operate our Chromium café and food and beverage department.   On-Site

Full-Time

Requires the ability to stand and remain active for extended shifts (8–10 hours), including walking, bending, kneeling, reaching, and occasional climbing or balancing

  Employee Relations: Manage on a regular basis the recruitment process and retention tactics for all staff including corrective action, training, and employee morale Maintain superior service levels and help facilitate ongoing education of all employees Supervise staff for safety and cleanliness according to Health Department regulations Assist with employee evaluations following guidelines and procedures set forth by Midtown Establish and maintain open, collaborative relationships with direct reports and entire food & beverage team by soliciting employee feedback, utilizing the "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Financials: Assist in the management of budgeting, inventory, accounting, payroll, and other financial matters. Monitor the restaurant's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. Review and maintain daily payroll and scheduling reports/records. Maintain labor costs within established budgetary guidelines   Membership Service & Interaction: Interact with membership frequently to ensure satisfaction and enjoyment of dining experience and building lasting relationships Seek out and use service-related guest feedback and take appropriate action to continually improve the level of service, drive overall member satisfaction, increase return visits and reduce guest complaints. Always represent the highest of Midtown standards when communicating with membership, and respond to all membership complaints or inquiries in a timely manner Flexible availability, including evenings and weekends

1–3 years of management experience in a high-volume café or quick-service environment

Passion for food, hospitality, and delivering a positive impact on guests' experiences

Strong guest service mindset with a collaborative, "lead by example" approach

Proficient in basic computer applications, including MS Office (Word, Excel, PowerPoint, email, and spreadsheets)

Ability to read, interpret, and communicate operational documents (e.g., Ability to stand and remain active for extended shifts (8–10 hours), including walking, bending, kneeling, reaching, and occasional climbing or balancing

  The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.   Complimentary individual Midtown club membership

Associate Discounts, recognition programs, and professional development support

Medical, dental, and vision insurance (where applicable)

401(k) retirement savings plan with company match

Flexible Spending Accounts

Life, AD&D, and disability insurance

Other duties not listed here may be assigned as necessary to ensure the proper operation of the department.

Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.