Unknown Company

Area Experience Leader: Multi-Office Service Excellence

franklin, tn • Posted 2 weeks ago
Onsite Full Time Management & Operations

H&R Block in Tennessee is seeking an Area Experience Leader to oversee a portfolio of 4–6 retail offices, ensuring a consistent, high-quality client experience across all locations. You will set expectations for consultative service, operational execution, and team performance while balancing strategic oversight with hands-on leadership.

You’ll coach Tax Professionals and Client Service Professionals, drive adoption of new client experience processes, monitor performance metrics, and own office

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Area Experience Leader: Multi-Office Service Excellence in franklin at Unknown Company

This position is listed as full time and onsite.

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