Amazon Connect Engineer
Job Summary for Amazon Connect Engineer - Minimum 3 years of hands-on experience with Amazon Connect in a production CCaaS environment - Expertise in designing contact flows, IVR, queues, routing profiles, and Amazon Connect agent workspace (CCP) - Strong proficiency with AWS services including Lambda, API Gateway, S3, DynamoDB/RDS, CloudWatch, IAM, and Kinesis - Programming skills in Python, Node.