Admissions Director

TITLE:

Admissions Director

REPORTS TO:Administrator

I. JOB SUMMARY

Toplan,organize,develop,andoperatetheAdmissionDepartmentinaccordancewith current Federal, State, and local regulations, standards, guidelines, and facility policy.

Toensurethatallresidentreferralsareproperly screened,andeligibilityisverified,prior to accepting the referral and admitting the patient.

Toensureallrequiredagreementsandformsareobtainedand properlyfilledout/signed by the appropriate parties at time of admission to ensure contract and financial compliance. The Admission Director/designee is responsible for ensuring that accurate information and all required forms/agreements are maintained in the Electronic Medical Record system associated with patient/resident financial services.

To partner with the Corporate Accounts Receivable team to ensure timely collection of resident payments. Responsible for attending and participating in scheduled collection/financial meetings. Responsible for collaborating with the Corporate AR team to ensure payments are being collected and contribute to the facility performance through aboveduties,whichresultinadecreaseoreliminationofunnecessarybaddebt.

Develop and maintain relationships with key feeder hospital Social Workers/Case Managers, area community agencies and organizations. Responsible for driving and facilitating effective streams of communication related to the services of the facility. Actively promotes Alden through business development activities leading to increased census both in person and remotely with key feeder hospitals.

II. QUALIFICATIONS

A. Preferred Bachelor’s Degree in related field of study (marketing, finance, healthcare/businessmanagement) or 2yearsofdirectexperience.

B. Preferredknowledgeoflong-termcare.

C. Communicatesappropriately,isadaptabletochangesinassignmentsand priorities, and can delegate tasks when appropriate.

D. Musthavetheabilitytoworkindependentlyand manageawidevarietyof contact with outside agencies with tact and discretion.

E. Ability to multi-task, meet deadlines in a challenging environment, and be able to think analytically.

F. Always demonstrates positive customer service and a respectful attitude.

G. Technology oriented and must have working knowledge of Microsoft Excel and Microsoft Outlook, EMRsystemswith the abilitytolearn newsoftwareand systems.

H. Preferred experience with insurance portals.

III. PHYSICAL REQUIRMENTS

A. Abilitytomoveintermittentlythroughouttheworkdayandsitata desk.

B. Abilitytoworkinafastpacedanddemanding environment

C. Abilitytodemonstrateemotionalmaturitytoandworkwithill,disabled, elderly, and emotional individuals.

D. Mustbeabletooccasionallymoveandliftsuppliesand equipment.

E. Beingoodgeneralhealth;besubjecttoexposuretoinfectiouswaste, diseases, and other conditions, etc.

IV. ESSENTIAL FUNCTIONS

A. ResidentReferralProcess

• 1. Communicateeffectivelyandefficientlywithhospitalandcommunity agencies regarding admission referrals.
• 2. Prior to accepting a referral, carefully review the resident’s Skilled Nursing Facility eligibility for Medicaid/Medicare/Insurance in the Eligibilityportals.EnsurethatonlyreferralsthathaveSNFcoverageare accepted.
• 3. Completerequiredidentifiedoffenderregistryverificationsandinitiate criminal background check requests per facility policy.
• 4. Ensure that any private pay residents are informed that a 1-month depositand1-monthadvanceisdueattimeofadmissionunlessdeposit waiver is approved by the facility Vice President.
• 5. Review the referral and ensure that that all the resident and anyresident representative, Power of Attorney, Guardian information is complete.Ifincomplete,workwiththereferralcontactatthehospitalto ensure the information is completed prior to admission.
• 6. Acceptreservationsforresidentaccommodationsinanaccurateand organized manner.
• 7. CollaboratewithfacilityInterdisciplinaryTeamtoanalyzereferralstoensure facility can meet resident’s medical and care needs adequately.
• 8. Notifyreferringagencytimelywith outcome.
• 9. CollaboratewithAdministratorandnursingdepartmentin assigning appropriate rooms to residents.
• 10. Communicateresidentadmissions,discharges,orroomtransfersto appropriate departments in a timely manner.

B. AdmissionProcess

• 1. Implementprocessstoensureallnewresidents,uponadmission,are greeted and escorted to the assigned resident room.
• 2. Explainfacilityphilosophy,policiesandprocedurestopotential residents,
• 3. newresidents,andresidents’representatives.
• 4. MaintainaccuratecensuswithintheEMR,aspercompanypolicy.
• 5. Onceareferralisapprovedforadmission,scheduleatimewith familyand/orresidenttoobtainadmissionagreementandany otherrequiredformssignedthedayofadmissionorwithin72 hoursofadmission.Ensureallnecessaryadmissiondocuments are uploaded and appropriately categorized/labeled in Point Click Care.
• 6. Assist other departments with obtaining required documents from residentsorresidentrepresentativeswhennecessary.

C. FinancialPerformance

• 1. Responsibleforcarefullyassessingthefinancialeligibilityportion for each referralpriorto approvingthe admissiontoguarantee thatthe facility will be able to be reimbursed for the care/services provided.
• 2. Responsible to partner with the corporate team to address any questions/concernsthatmayariserelatedtoreimbursementpriorto approving admission.
• 3. PartnerwithCorporateteammemberstoeffectivelycollectall resident payments.
• 4. Effectively work with the corporate team to coordinate financial services meetings with residents/POAs/Guardians to obtain paymentsand/oradditionalforms/financialinformationthatmaybe required for payment/billing purposes.
• 5. CloselymonitortheARAgingreporttoensuretimelycashcollections, immediate action is taken to address past due accounts, and that all collection issues are communicated to the corporate team.

D. Marketing

• 1. AnalyzetheMarketingdatarelatedtoreferrals, admissions,discharges,and resident case mix to collaborate in developing and implementing the marketing/census development program.
• 2. Maintainopenlinesofcommunicationtoactasaliaisonbetween transferring agencies and the facility.
• 3. Promoteongoingcustomerservicethroughoutthefacilityasoutlinedinthe Ambassador Program.

V. OTHER DUTIES

• A. DevelopandparticipateinQualityAssuranceProgramImprovementinitiatives as assigned.
• B. Observeandimplementfacilitypoliciesand procedures.
• C. Performotherdutiesas assigned.

GENERAL BENEFITS:

• Paid Holidays
• Paid Sick Time
• Paid Time Off
• Retirement / Pension Plan
• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance