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Administrative Program Support Coordinator I, KGCOE Industrial & Systems Engineering

rochester, ny • Posted 1 weeks ago
Onsite Part Time General

AMPrint Center Administrative CoordinatorEssential Duties & ResponsibilitiesAddresses both routine and complex, unanticipated issues and inquiries, ensuring timely resolution while maintaining compliance with department and university policies and procedures. Collaborates with internal and external stakeholders on confidential mattersActs as a resource for interpreting practices, processes, and policies, providing clear guidance to others. Represents the department and program in communications with personnel at various levels, managing and safeguarding sensitive and critical information. Advises stakeholders on departmental policies and proceduresAssists in the preparation and dissemination of information regarding degree programs, course requirements, curriculum updates, and marketing collateralManages instructional support tasks such as coordinating course syllabi, administering course evaluations and exams, and responding to student inquiriesProvides student services support, including processing tuition waivers, course permits, graduation checks, and tracking student progressSupports the scheduling of courses and assists with academic coordination, ensuring smooth course offerings and scheduling logisticsContributes to student recruitment efforts and accreditation activities such as data analysis, teaching assistant coordination, exam management, and helps coordinate any associated outreach eventsAssists faculty with grant proposal preparation, tracks grant budgets, and provides guidance on financial processes while responding to inquiries and ensuring policy complianceOther duties as assignedKnowledge, Skills, & AbilitiesKnowledge of office management, administrative procedures, and university operations to ensure effective workflow and coordinationKnowledge of office software and databases, including tools for scheduling, data analysis, and managing academic recordsKnowledge of academic program structures, degree requirements, and course curricula to provide accurate information and support to students and facultySkill in managing and coordinating course schedules, ensuring smooth logistics and alignment with academic calendarsSkill in communication and customer service, providing clear and responsive support to students, faculty, and external partnersSkill in problem-solving, addressing inquiries, and resolving issues efficiently while maintaining a high level of customer serviceAbility to coordinate multiple tasks and responsibilities simultaneously, ensuring deadlines are met and operations run smoothlyAbility to build positive working relationships with students, faculty, staff, and external partners, enhancing communication and collaborationAbility to maintain accurate and organized records, ensuring that academic and financial documentation is up-to-date and compliant with university standardsMinimum Education & ExperienceHigh School diploma or GED1 year of relevant experienceEquivalent combination of experience and education may be consideredJob Level OverviewOperations, Administrative, Service, or Technical Support Level 1 - An entry-level role building knowledge and skills.

Performs routine, well-defined, easy-to-understand tasks that can typically be learned in a short period of time. Work is performed under close supervision using clearly prescribed methods and detailed instructions.Additional Job Details:The AMPrint Center partners with industry, government, and academia to advance the future of additive manufacturing (AM) and 3D printing (3DP) technologies, materials, and their applications. Equipped with state-of-the-art facilities for metal, composite, ceramic, electronic, and polymer AM, the center is staffed by seasoned experts possessing decades of experience. The AMPrint Center Administrative Coordinator will play a crucial role in supporting these functions and will be responsible for:Purchases supplies and equipment.Process hiring of students and staffAssist with travel arrangements and process travel reimbursementsAssist with the preparation and delivery of special events such as workshops, symposiums, etc.Assist with calendar management for meetings, conferences, and room reservationsKnowledge of Workday is helpfulExcellent part-time opportunity (20 hours per week) for individuals seeking a rewarding position in an academic setting.FLSA CategoryNon-ExemptWork LocationOn CampusCompensation$18-$22 per hourApplication MaterialsWhen you are ready to complete an application for this position please be prepared to submit the below requested information.

This will be required to ensure your application is processed in a timely manner.Cover Letter, Curriculum Vitae or ResumeCandidates must be eligible to work in the United States.In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources.

RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at or email your request to Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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