Administrative Assistant Supervisor - Community Association Management

Honolulu, Hawai?i Pay: $18.00–$28.00 per hour Job Type: Full-time Work Schedule: Monday–Friday, with occasional evening attendance at association annual meetings mainly during Annual Meeting Season (February-May) Transportation: Reliable access to a vehicle is required About Touchstone Properties Touchstone Properties, Ltd., AAMC has served community associations throughout Hawai?i since 1990. We believe excellent management begins with personal service—supporting one board member, owner, and resident at a time with clear information, reliable follow-through, and genuine care. If you are organized, dependable, and interested in building a career in community association management, we would love to meet you. Position Summary The Administrative Assistant Supervisor reports to the Office Manager and supports the administrative team who have assigned Community Association Managers and helps ensure that important association tasks are completed accurately, professionally, and on time. This position is ideal for someone who communicates well by phone and email, stays organized while managing multiple deadlines, and enjoys being part of a collaborative team. Send emails, builds board packets, completes violation letters, upload documents, post community notices, and organize association correspondence in company shared drives. Prepare and distribute Board meeting packets, conduct quorum calls, and maintain meeting-related documents. Retrieve and organize monthly financial statements, upload them to the community portal, and distribute them by mail or email as directed. Prepare annual meeting materials, including 75-day and 45-day notices, meeting programs, association folders, and proxy tracking. Attend scheduled annual meetings to register owners, tally votes, monitor quorum, and provide other meeting support. Maintain accurate Board rosters and update interim changes. Process biennial condominium association registrations during applicable filing years. Provide responsive, professional support to Community Association Managers, Board members, homeowners, vendors, and coworkers. Perform other administrative duties as assigned. High school diploma or GED required. Zero to three years of administrative, office, customer-service, property-management, or closely related experience. Working knowledge of Microsoft Office, including Outlook, Word, and Excel. Comfortable using standard office equipment, including copiers, scanners, fax systems, and multi-line phones. Ability to learn new software and proprietary systems quickly. Strong written, verbal, telephone, and interpersonal communication skills. Excellent organization, time-management, and deadline-prioritization skills. Ability to attend occasional evening association meetings. Compensation and Benefits The anticipated pay range is $18.00–$28.00 per hour , depending on relevant experience, industry experience, referrals, education, skills, and qualifications. Medical, dental, and vision insurance Paid time off and company holidays including State Holidays approximately 11-12 per year Retirement plan 401k Professional training and development Benefit eligibility, coverage, and waiting periods are governed by the applicable plan documents and company policies. Application and résumé review

Initial telephone or virtual conversation

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