Administrative Assistant for a Business Aviation (FBO) Tech Company

The JobJoin the worlds of business aviation and technology.X-1FBO is looking for a dependable, organized Part-Time Administrative Assistant to help keep our Palmetto Bay office running smoothly.This is a people-focused role with regular interaction with customers, visitors, and employees across the company. You will often be the first person someone speaks with when they call or visit the office, so clear communication, good judgment, and a helpful attitude are important.This position also includes office administration, order processing, inventory management, packing and shipping, and direct communication with customers. You will help make sure customer orders are accurate, devices and materials are shipped on time, records are kept current, and day-to-day office needs are handled.The regular schedule is Monday thru Thursday, generally five hours per day. There is some flexibility in the schedule, with a starting time between 8:00 and 10:00 a.m.

Some additional or irregular hours may occasionally be needed for special projects, company events, or busy periods. We will provide advance notice whenever possible.This is a good opportunity for someone who takes initiative, pays attention to details, communicates well, and is comfortable working independently as part of a growing team.Main ResponsibilitiesProcess customer orders and confirm that order and shipping information is complete and accurateCommunicate directly with customers regarding orders, shipping status, missing information, and routine questionsPrepare, pack, label, and ship devices, equipment, supplies, and other customer ordersTrack outgoing shipments and help resolve delivery or order issuesReceive incoming shipments and verify their contentsMaintain accurate inventory and shipping recordsCoordinate with our sales, implementation, support, and accounting teams as needed to complete customer ordersAnswer and route incoming telephone calls and messagesGreet office visitors in a professional mannerProcess, sort, and route incoming and outgoing mailMonitor office and shipping supplies and reorder them when neededHelp schedule meetings, appointments, and office visitsAssist with travel arrangements for employees and visitorsKeep the office, supply areas, and shipping area organizedPerform general administrative work, data entry, filing, and research as neededAssist with occasional errands and deliveriesHelp with company events, trade shows, and special projects when neededPerform other reasonable office and administrative duties assigned by managementWhat We're Looking ForHigh school diploma or GED required; associate degree or relevant college experience preferredOne to two years of experience in an office, retail, shipping, fulfillment, hospitality, or other customer-facing environment preferredStrong organizational skills and attention to detailAbility to prioritize work and follow an order through from receipt to shipmentClear and professional verbal and written communicationComfortable communicating directly with customers by telephone and emailComfortable working independently and taking ownership of assigned workProficiency with Microsoft 365, including Outlook, Word, and ExcelComfort learning and working with business software, shipping systems, and general office equipmentGood judgment and a customer-service mindsetValid driver's license and reliable transportationDependable attendance and availability on Monday, Wednesday, and FridayOccasional travel may be required to support trade shows, company events, meetings, or special projects. This could include overnight or out-of-area travel but is expected to be an infrequent part of the position. Advance notice will be provided whenever possible.This is an in-person position at our Palmetto Bay office.

It is not a remote role.GMSTEK is the company behind X-1FBO, a modern management and payment platform built specifically for fixed-base operators and business aviation.Our team combines hands-on aviation experience with software and payment technology. We question how things have traditionally been done, look for better answers, and build practical tools that help FBOs operate more efficiently.You can learn more at Culture and Work EnvironmentWe work hard, move quickly, and enjoy what we do. The environment is laid-back, but expectations are high. Everyone is expected to take ownership of their work, help the team, and contribute wherever needed.Our Palmetto Bay headquarters is located directly on Biscayne Bay, with walking trails, a gym, and plenty of wildlife.

including our resident crocodiles that keep an eye on the lake.GMSTEK is an equal opportunity employer. We value different backgrounds, experiences, and perspectives and are committed to maintaining a respectful workplace.