Accounts Receivable Specialist

Accounts Receivable SpecialistEmployment Type: Full-TimeSchedule: Monday – Friday from 8:30am – 5:00pm PSTLocation: Combination of working remotely and travelling to work onsite at any Affinity managed properties.FLSA Status: Non-ExemptReports to: ControllerCompensation Package:Starting hourly pay rate range of $27.00Monthly transportation allowance of $200.00Benefits Package:Medical insurance at no cost to the employeeDental insurance at no cost to the employeeSupplemental insurance available at employee expense (Vision insurance, Life and AD&D insurance, Critical Illness insurance, Accident Protection Plan insurance)401k auto enrollment programLife Balance Program access for associate-only discountsPaid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year's Day).Job Responsibilities:Comply with all Fair Housing and Equal Housing Opportunities requirementsComply with appropriate state landlord/tenant statutesMonitor and review Aged Receivables (AR aging) across multiple property portfolios in Yardi Voyager to identify and resolve exceptionsStrive to reach a 96% collections rate monthlyAssist in one-on-one training with property managers in need of additional guidance to resolve outstanding balances including training on customer service collection phone calls and engaging in person with residents.Ensure all notices have been issued and follow up on filings to confirm completion.Investigate past-resident balances, verify deposit accounting completion, and confirm files are transferred to collections in a timely mannerResearch and apply unapplied credits and prepays to outstanding resident balancesReview and resolve outstanding subrent/subsidy suspense balances in coordination with Property ManagersWork with in-house counsel on collections referrals, resident disputes, evictions, and related legal documentationPrepare and distribute AR aging summaries and exception reports to Property Managers and leadershipResearch and resolve resident account discrepanciesProvide customer service to Property Managers and residents on billing and account inquiriesWork closely with the Controller to ensure receivables are current, accurately reported, and reconciled on a consistent basisOther duties as assigned by ControllerQualifications:Authorization to work in the United StatesHigh School Diploma or equivalent1+ years of Accounts Receivable or property management accounting experienceYardi Voyager software experience requiredExperience monitoring aged receivables across multiple properties or portfolios preferredProficient in Microsoft Office ApplicationsAbility to communicate effectively, multi-task, and uphold the highest level of ethical behavior and integrityWorking Conditions:Approximately 65% in an office environment using a computer and phoneApproximately 35% in an out-of-office environment for company events, site visits, or industry trainingsAbility to carry or move objects weighing up to 20 poundsMay be required to work nights or weekends for emergenciesMission Statement:"Affinity doesn't just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship."INTEGRITY, INITIATIVE, INNOVATION