Accounts Receivable Specialist

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Responsibilities

• Generate, review, and distribute invoices for services rendered
• Monitor customer accounts, track incoming payments, and follow up on overdue balances .
• Reconcile accounts to ensure payments are correctly applied and resolve discrepancies promptly .
• Post transactions to the general ledger and ensure correct coding of ledger accounts .
• Act as the main point of contact for customers regarding outstanding balances, payment terms, and disputes .
• Manage a portfolio of 600+ accounts
• Set up payment arrangements and update credit card information for customers
• Address internal billing issues by collaborating with account managers and the billing team
• Use systems like NetSuite and Get Paid to track collections and aging reports
• Escalate unresolved accounts to the collections business unit or third-party agencies when necessary

Qualifications

• 3+ years of experience in collections or accounts receivable, preferred
• Strong understanding of billing systems and financial reconciliation.
• Proficiency in Excel and familiarity with systems like NetSuite, Get Paid, or QuickBooks
• Excellent communication and negotiation skills.
• Ability to work independently and manage a high-volume portfolio

Seniority level

• Associate

Employment type

• Full-time

Job function

• Accounting/Auditing

Industries

• Software Development

Benefits

• Medical insurance
• Vision insurance
• Paid maternity leave
• Paid paternity leave
• Disability insurance
• 401(k)