Account Coordinator/Customer Support

Department: Account Services Direct Report: Account Manager/Supervisor Title: Account Coordinator

Supports Account Lead in communicating regularly with clients to provide updates Assists with multiple projects at one time, ranging from smaller tactical assignments to supporting complex, integrated campaigns Collaborates closely with Account Lead, operations, and client to ensure timely delivery of high-quality assets Leads project timeline management – both with internal teams and with clients. Coordinates all external and internal meetings – gather availability, ensure that all those involved can attend and that all necessary materials are on hand and ready for remote meeting share Prepares tracking documents and call agendas Assists in tracking assets, traffic dates, live dates, etc Performs internal, administrative, and quick-response tasks, internally channeling the client's requirements, and keeping Account Leads optimally informed Understand how each assignment fits into the brand scope, how creative concepts align with client goals, etc

1-2+ years experience in an advertising agency or internship is a plus.

Strong facilitation skills, both in preparing materials required and in delivery

Glue-IQ pays 100% of Health plan premium (health, dental, vision)

• Hybrid working environment
• Office is the heart of Coral Gable

We understand that complex problems are best solved collaboratively, and it was time for a creative consultancy model that could foster those critical connections between people, process, and tools that drive meaningful growth for our clients

*GlueIQ does not discriminate on the basis of race, color, gender, disability, age, religion, sexual orientation, national origin, ethnic origin, or any other characteristic protected by state or federal law.