Academic Advisor

Date August 13, 2026
Position Vacancy Announcements
Appointment
Full-time, Title III-B grant-funded staff
Classification
Exempt, salaried
Salary Range
$35,568-$45,000 annually
Reports To
Director of University College
Location
New Orleans, Louisiana
Travel
Occasional
Position Overview
Southern University at New Orleans (SUNO) invites applications from current SUNO employees for an Academic Advisor in University College. This internal-only opportunity provides comprehensive academic advising and student-success coaching to first-time freshmen, continuing students, and transfer students who have earned 0-60 credit hours.
Reporting to the Director of University College, the Academic Advisor helps students select courses, understand degree requirements, identify academic interests, choose an appropriate major, overcome barriers, and remain on track for timely degree completion. The advisor collaborates with deans, department chairs, faculty, and student-support offices and may be housed within an assigned college or school.
Grant-Funded Position
This position is funded 100% through the federally funded Title III-B Strengthening Historically Black Colleges and Universities Program. Continued employment is contingent upon the availability of grant funding, programmatic needs, and satisfactory performance. The employee supports grant activities designed to improve student achievement, persistence, retention, and graduation.
Key Responsibilities

• Advise assigned first-time freshmen, continuing students, and transfer students with 0-60 earned credit hours regarding course selection, registration, course sequencing, degree requirements, and academic-plan development.
• Help students select educational pathways consistent with their abilities, interests, goals, and academic progress; provide current information regarding undergraduate curricula, University requirements, and student-support resources.
• Monitor assigned students throughout the semester; review progress, needs, degree requirements, and performance indicators; and document contacts and outcomes for institutional and Title III reporting.
• Review student-success data, identify academic or personal barriers, develop individualized action plans and interventions, and make timely referrals to tutoring, counseling, financial aid, accessibility, career, and other campus services.
• Interpret University policies and procedures and present academic information to students and families during orientation, registration, and transition programs.
• Build productive working relationships with deans, department chairs, faculty, and staff; communicate curriculum updates, registration needs, and student concerns.
• Review academic forms for completeness and accuracy, including course withdrawals, changes of major, academic appeals, and curriculum-related requests, and assist students with required processes.
• Plan and facilitate Keys to Success workshops on time management, procrastination, study strategies, note-taking, academic accountability, and related student-success topics.
• Maintain accurate advising notes, student records, tracking data, and reports using EAB Navigate, Banner, Microsoft Excel, and other institutional systems.
• Participate in recruitment, orientation, registration, external-relations, and student-engagement activities; assist other advisors with daily operations; prepare requested reports; and perform other related duties as assigned.

Required Qualifications

• Bachelor's degree from an accredited institution in education, counseling, higher education, student affairs, psychology, business, social work, or a related field.
• Demonstrated ability to use information technology and information systems to deliver, monitor, document, and evaluate student programs and services.
• Strong interpersonal and communication skills and the ability to collaborate effectively with students, faculty, staff, administrators, families, and external partners.

Preferred Qualifications

• Master's degree in higher education, counseling, student affairs, educational leadership, or a related field.
• Prior experience in academic advising, student-success coaching, retention, first-year experience, or college student support.
• Experience using EAB Navigate, Banner, or comparable student-success and student-information systems.

Knowledge, Skills, and Professional Attributes

• Knowledge of academic advising, student development, retention practices, and higher-education policies and procedures.
• Ability to work effectively and respectfully with students from varied backgrounds and respond appropriately to individual needs and cultural differences.
• Strong planning, workshop facilitation, case-management, organization, problem-solving, oral communication, and written communication skills.
• Knowledge of FERPA requirements and sound practices for protecting student confidentiality, with proficiency in Microsoft Office and student-information and advising systems.
• Ability to exercise discretion and independent judgment in evaluating academic records, interpreting established requirements, assessing student needs, and selecting individualized interventions and referrals within delegated authority.

Work Environment and Physical Requirements
Work is primarily performed in a professional office and campus setting with frequent interaction with students, faculty, staff, families, and visitors. The position requires the ability to sit, stand, and walk as needed; climb stairs; communicate verbally and in writing; use a keyboard and standard office equipment; and lift or carry materials weighing up to 10 pounds, with or without reasonable accommodation. Occasional travel and evening or weekend work may be required for conferences, recruitment, orientation, registration, professional development, student engagement, and other University activities.
SUNO Benefits
SUNO offers eligible employees a comprehensive benefits package that may include:
• Health insurance: through the Louisiana Office of Group Benefits (OGB). Learn more
• Retirement: through the Teachers' Retirement System of Louisiana (TRSL). Learn more
• Dental insurance: offered through UNUM. Learn more
• Vision insurance: offered through UNUM. Learn more
• Paid time off and University holidays: for eligible positions, in accordance with University policy. Learn more
Benefit eligibility, enrollment, employee contributions, coverage, leave accrual, and retirement participation are governed by applicable plan documents, state law, University policy, appointment type, and employment eligibility.
Application Materials
This recruitment is open only to current employees of Southern University at New Orleans. Internal applicants should submit a letter of interest, current résumé, unofficial transcripts for all degrees awarded, and contact information for three professional references. Official transcripts and additional documentation may be required before appointment. Review of internal applications will continue until the position is filled.
Equal Opportunity Employer
Southern University at New Orleans (SUNO) is an Equal Opportunity Employer.
Non-Discrimination Statement
In compliance with Title IX of the Education Amendments of 1972, Title VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws, Southern University at New Orleans (SUNO) forbids discriminating or harassing conduct that is based on an individual's race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in Uniformed Services, and all other categories protected by applicable state and federal laws.
This commitment applies but is not limited to decisions made with respect to hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other University-administered programs. Discriminatory acts of any kind are strictly forbidden.
Americans with Disabilities Act (ADA) Statement
Southern University at New Orleans (SUNO) complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources.
AN EQUAL OPPORTUNITY EMPLOYER • STATE AS A MODEL EMPLOYER (SAME)