Zone Project Manager

Project ManagerMust Have Technical/Functional Skills - EUC / Workplace projects delivery experience - Multi site and multi country rollout management - Device refresh and OS migration (Windows/macOS) - Endpoint management tools (Intune / SCCM / Jamf) - Project planning, scheduling, and execution - RAID management (Risks, Issues, Dependencies) - Field technician and vendor coordination - Change management and cutover / hypercare handlingRoles & Responsibilities - Own end-to-end EUC project delivery across the assigned zone (multi-country / multi-site) - Define and manage scope, timelines, milestones, deliverables, and acceptance criteria - Lead project kick-off, planning, execution, hypercare, and BAU handover - Drive site onboarding/offboarding (site managing/unmanaging) readiness and execution - Manage EUC rollouts: device refresh, OS upgrades (Win10/11), peripherals, site setup/relocations - Build and maintain integrated project plan including dependencies, critical path, and cutover steps - Coordinate with Field Technicians (FTs) for scheduling, site access, onsite activities, and coverage - Align cross-tower teams (EUC Ops, Network, Security, Service Desk, Apps, Procurement) for end-to-end execution - Maintain RAID (Risks, Assumptions, Issues, Dependencies) log and drive mitigation to closure - Run governance cadence: weekly/daily reviews, progress tracking, action/decision management - Provide weekly status reports highlighting progress, risks, issues, and support required - Manage escalations and blockers (site readiness, approvals, logistics delays, resource constraints) - Plan and execute cutover, readiness checks, go/no-go, communications, and rollback approach (if needed) - Coordinate Change Management activities: CAB approvals, change windows, stakeholder communications - Lead hypercare/stabilization period post-deployment and ensure smooth transition to BAU - Ensure compliance with security policies, access controls, and EUC standards during deployment - Ensure asset tracking and documentation are updated (serials, allocations, returns, disposal records) - Maintain project artifacts: runbooks, checklists, validation evidence, sign-offs, PIR/lessons learned - Manage vendors/partners for staging, shipping, dispatch, and rollout execution (if applicable) - Track effort/cost vs plan and highlight variances early (if financials are in scope) - Drive continuous improvement through standard templates, playbooks, and process optimizationSalary Range-$90,000-$120,000 a yearLocationJacksonville, FLFunctionTECHNOLOGY