Zapoteco Interpreter

Position Overview

Job Title: Zapoteco Interpreter
Location: Work at Home (United States)
Position: Phone Interpreter
Status: Independent Contractor
Pay: $1.25 - $1.40 per minute
Company: LanguageLine Solutions

Essential Job Functions

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout the interpreting sessions at all times.
• Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English‑speaking Person (LEP), avoiding interaction with the LEP without the client’s permission.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Some calls may be highly emotional and/or stressful in nature; the interpreter may need to remain on a call for extended periods without breaks due to the nature of the call or may, at times, experience high call volumes.

Qualifications

• Fluency in Zapoteco and English and skilled in the associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.
• Excellent listening, retention and note‑taking skills to maintain a high level of accuracy during interpretation.
• Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects such as end‑of‑life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
• Education or work experience in language‑related fields such as teaching, language assessment, translation or interpretation preferred.
• Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
• Must be at least 18 years of age.
• Legally authorized to work in the United States; must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization.
• High school diploma or equivalent.
• Ability to read and write the requested languages is highly preferred.

Technical Requirements

• Dedicated personal device for business purposes.
• Desktop / Laptop Computers with Windows, MacOS, or ChromeOS.
• Tablets (iPadOS or Android) and smartphones (iOS or Android) are acceptable.
• Restricted brands: Kaspersky products; Huawei hardware.
• High‑speed Internet connection: download speeds of no less than 5Mbps, upload speeds of 3Mbps, ping value of no more than 300ms, jitter value of no more than 30ms.
• Must have access to a quiet space free from background noise or distraction.

Physical Requirements

• Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer the majority of the workday.
• Must be able to operate company‑provided software and systems to perform all aspects of the job.
• Must have sufficient manual dexterity to type or write.
• Able to lift up to 26lb.
• May be exposed to moderate noise levels (computer, audio, telephone).

Additional Information

• Applications will be accepted for 180 days from the posting date of May15,2026.
• This is an independent contractor position and therefore not eligible for employee benefits.
• Based on your location, a post‑offer, a pre‑employment background check and/or drug screen may be required.

Equal Opportunity and Diversity Statement

LanguageLine Solutions is an equal‑opportunity employer. Employment opportunities are made and offered to individuals without regard to race, color, religion, sex, national origin, or any other characteristic protected by federal or state law or local ordinance. The company reasonably accommodates employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the essential functions of the position.

All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Pay Transparency Non‑Discrimination Provision

The contractor will not disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless disclosure is required by a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, or consistent with the contractor’s legal duty to furnish information.