Youth Alumni Program Coordinator

Youth Alumni Program CoordinatorThe Youth Center serves youth up to the age of 24 who are currently at-risk of or experiencing homelessness. The Youth Center offers services in an LGBTQ+ safe and affirming environment and serves as an entry point to assist youth making the transition from homelessness to housing. Our services include meals, clothing, support groups, a charter high school, GED and college prep program, employment preparation, training and placement program, case management, counseling, a crisis shelter and a transitional living program (TLP).

Our community-based programs include services for youth at home, in school, or in systems of care.As an integral part of the Workforce Development team, the Youth Alumni Program Coordinator coordinates retention strategies that transition participants from vocational training into active alumni engagement. This role collaborates across departments to support youth aging out of programs, provides supportive services and mentorship coordination, and strengthens long-term participant stability. This position tracks alumni outcomes, manages data and reporting requirements, oversees alumni communications and events, and ensures continuous program evaluation and improvement to meet organizational and funder goals.Essential Functions:25% - Program Coordination & StrategyCoordinate and implement a comprehensive retention strategy that transitions vocational training participants into alumni statusLead a peer mentorship program connecting alumni with current youth participantsEvaluate alumni program initiatives and events, identifying successes, challenges, and recommendations for improvementSupport strategic development of the aged-out system to ensure continuity of services for youth transitioning from all department programs35% - Participant Engagement & Support ServicesPartner with Workforce Development team coordinate and strengthen participant engagement and retentionProvide appointment-based supportive services to alumni and connect them to appropriate community resourcesPartner with the Mentoring Navigator to ensure all alumni are matched with mentorsBuild rapport with participants to promote progression from program enrollment to active alumni involvement10% - Data Management & ReportingMaintain and coordinate alumni database systems in partnership with Youth Academy and IT teams to ensure accurate tracking of youth transitionsTrack and report on alumni outcomes related to housing, employment, health, and overall stabilityPrepare monthly and funder-required reports detailing alumni program performanceCollect, analyze, and distribute program evaluations to leadership, staff, and the Steering Committee10% - Event CoordinationPlan and coordinate alumni events, collaborating with task force as necessaryEnsure events align with program goals and participant engagement strategiesProvide regular updates to leadership on alumni engagement and event outcomes20% - Administrative & Operational SupportRegularly communicate with alumni via email to ensure they are receiving updates, resources, and supportMaintain organized program documentation and recordsSupport cross-departmental collaboration to ensure smooth program operationsPerform additional duties as assigned to meet organizational and funder requirementsQualifications:Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ peopleA passion for the Center's work and its mission to make the world a better place for LGBTQ peopleMinimum 2 years' experience in program development, volunteer management and working with at-risk youthExperience in psychology, sociology or related field or bachelor's degreeWorking knowledge of the Los Angeles County network of social servicesStrong communication, interpersonal, and organizational skillsProficiency with Word, Excel, PowerPoint, Outlook, and databasesSensitivity to and appreciation of the needs and challenges of gay, lesbian, transgender, bisexual and questioning youth and other marginalized and at-risk youthAbility to work effectively and collegially with people of diverse education levels, abilities, races, ethnicities, spiritual affiliations, gender identities, ages and sexual orientationsAvailable to work a flexible schedule that includes weekends and eveningsDemonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environmentThe Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff.

Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status.