Welltower, Inc. seeks a Manager, Yardi Help Desk to lead day-to-day help desk operations for the Yardi Senior Housing product suite. You will supervise staff, drive timely ticket resolution, and partner with cross-functional teams to improve service quality and user experience.
The ideal candidate brings 4+ years in help desk roles, 2+ years in leading teams, and experience with JIRA, ServiceNow, or Zendesk, with familiarity in senior housing tech. Travel may be required.
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