CareTria is seeking a Customer Service Specialist to deliver a world-class, White Glove experience across phone, email, text, and chat. You will handle inquiries with empathy, guide customers through orders and account issues, and troubleshoot basic problems while escalating complex cases when needed.
Ideal candidates have 3–5 years in customer-facing roles, preferably in the pharmaceutical or call center space, and are proficient with Microsoft Outlook, Excel, Word, and Teams.
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