Workplace Security & Facility Services SRE

Job Description

We’re seeking a Site Reliability Engineer to manage and optimize physical security and facility systems across global sites. This technical role combines software engineering principles with operational excellence to ensure reliability, security, and cost efficiency of infrastructure systems. The key responsibilities of this role are to monitor and support physical security systems (Genetec access control, video surveillance) and facility management platforms (Continuum, ScheduAll, EPMS, TripShot). Additionally, this SRE will maintain integrations with third-party solutions via APIs and SQL reporting, perform system upgrades, patching, and daily health checks; troubleshoot and escalate issues as needed and create metrics reports and ensure compliance with best practices for testing, documentation, and deployment. This role will involve collaboration with cross-functional teams and vendors, and Executive-level Leaders, to enhance system reliability and security posture.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

3+ years with Genetec systems and enterprise architecture design.

Experience with facility management systems, Windows/Linux administration, and identity access systems.

Strong problem-solving skills and ability to work in fast-paced, agile environments.

Familiarity with networking fundamentals and system integrations.

Genetec Enterprise certifications - either active or inactive (and can be reactivated) Networking certifications (Network+ or CCNA).

Experience with cloud platforms (Azure, AWS) and automation tools.