Macy's is seeking a Manager, Workforce Support, Transformation & Reporting to lead reporting, transformation, governance, and partnerships across Workforce Management and Contact Center Operations. You will convert data into actionable insights to influence senior leadership and drive service performance, customer experience, and efficiency.
You will oversee governance routines, executive communications, and multi-team collaboration, including a major scheduling system conversion, with a focus
#J-18808-LjbffrWorkforce Reporting & Scheduling Transformation Lead in deerfield township at Unknown Company
This position is listed as full time and onsite.