Workforce Operations Assistant

Join Our TeamWorking with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.Make more than a living, make a difference.Our Benefits:Low-cost medical, dental and vision insurance19 days of paid time off the first year11 paid holidaysRetirement savings plan with employer match up to 5%Flexible spending accountsPaid short-term and voluntary long-term disabilityGroup term life and AD&D insuranceVoluntary term life insurancePublic service loan forgiveness (PSLF) eligible employerPTO exchangeHourly rate: $25.00 Duties & ResponsibilitiesThe responsibilities of this position include screening and fielding calls; managing calendars; arranging for meeting and programmatic events; preparing reports, filing and entering data; receiving and directing visitors; word processing; creating spreadsheets and presentations.Provides general administrative and clerical support including mailing, scanning, faxing and copying, reserves space, orders refreshments and prepares presentation materials for meetings and workshops as needed.Schedules participant intake, orientation, and workshops.Establishes and maintains monthly and quarterly reports for both internal and external customers as well as community partners to ensure the timely and accurate flow of information.Develops and maintains a filing system; ensures files are organized, accurate, up-to-date, and clearly marked for easy access.Ensures quality control by ensuring all documentation is scanned and accurate in the database and/or state reporting system.Conducts follow-up services by contacting participants and documenting current status on a monthly basis.Conducts random file audits to ensure compliance with federal, state and local requirements.QualificationsHigh school diploma or equivalent required.2+ years of hands on administrative support experience.Proficiency in MS Word, MS Excel, MS PowerPoint and MS Outlook a must, knowledge of operating standard office equipment, excellent communication skills both written and verbal, ability to prioritize projects, strong problem solving skills, good research skills and attention to detailMust have appropriate and valid state driver's license and be able to meet requirements for Eckerd's auto insurance and be able to drive for business purposes.Required to pass a drug screen in compliance with our substance abuse and drug-free workplace policy.About Our Workforce Programs:Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers.

Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities.

We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact Relay Services Dial 711.