AmeriGas Propane, Inc. in King of Prussia, PA, is seeking a Workforce Management (WFM) Analyst to forecast staffing, align schedules with volume, and help deliver excellent customer service. You will build daily and monthly staffing plans using volume data, monitor performance reports, and present insights to center leadership.
Strong Excel, Access, SQL, and communication skills are essential. Bachelor’s degree and experience in contact centers required; this is a full-time role with competitive
#J-18808-LjbffrWorkforce Forecasting & Scheduling Analyst in king of prussia at Unknown Company
This position is listed as full time and onsite.