Supporting the claims operations team, the full-time Workers' Comp Claims Assistant will provide clerical, administrative, and customer service support remotely, ensuring efficient claim administration and documentation management. Key Responsibilities Receive and process claim notices, establish new claim files, and maintain accurate documentation Manage incoming and outgoing mail, organize claim documentation, and prepare correspondence and reports Answer inquiries from stakeholders and provide professional customer service while escalating urgent matters as needed Required Qualifications High school diploma or equivalent 1+ years of administrative, clerical, customer service, or insurance-related experience Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel Strong data entry and organizational skills with a commitment to accuracy Ability to manage multiple priorities in a deadline-driven environment