Worker's Compensation Coordinator - Employee Health Services - Citran

Office Coordinator - Occupational Health Clinic - CitranPart-time Hours - Within the office hours on Monday through Friday 8am to 5pm.This role will support both administrative and clinical duties in the occupational health service line. They will provide operational support through coordination of care and ensure required documentation and reporting is achieved. This position plays a key role in the coordination of various occupational health services including, but not limited to, drug screening, substance abuse testing, workers compensation assessments and beyond.Essential Job FunctionsProvides patient care according to provider instructions and clinical protocols within their scope of training or certification within the occupational health service linePerforms basic office functions such as answering phones, addressing client questions, scheduling, filing, coordinating efficient patient flowResponsible for coordination of care (scheduling, testing, reporting) and obtaining records for patients referred to a specialist, diagnostics, therapy, etc.Initiates and maintains appropriate documentation while maintaining a comprehensive filing system for correspondence, records, and administrative data with systematic indexingMaintains appropriate inventory of all laboratory and testing supplies to perform services such as, but not limited to, vision & hearing screenings, spirometry, EKG, drug & alcohol screens, and moreCollaborates with billing to ensure accuracy with financial aspects of service lineSupports on-site service coordination within client companies, which may include on-call and/or after-hoursThis document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.

Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.Licensing/CertificationBLS Basic Life Support – American Heart Association requiredBAT, DOT Urine Drug Screen, PFT, Hearing Conservation, Medical Coder preferredEducationHigh School Diploma requiredAssociates Degree preferredWork Experience2 years of experience in industry or an office or medical environment preferredTrainingSYSTOC Electronic Health Record preferredOSHA recordability, access to care, obtaining authorization, Workers Comp PreferredHair, Saliva, DOT Urine and BAT Collection PreferredOffice Operations PreferredLanguageNonePatient PopulationDemonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.Adults (18-64 years)Working ConditionsPeriods of high stress and fluctuating workloads may occur.General office environment.May be exposed to physical altercations and verbal abuse.May be exposed to limited hazardous substances or body fluids.May be exposed to human blood and other potentially infectious materials.May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.May have periods of constant interruptions.Required to car travel to off-site locations, occasionally in adverse weather conditions.Exposure to x ray/electromagnetic energyExposure to high pitched noisesSkillsMonitor patient conditions during treatmentAdminister non-intravenous medicationsInform medical professionals regarding patient conditions and careRecord patient medical historiesBudgeting & Financial AcumenEvaluate employee performanceAnalyzing data or informationSchedulingAttention to detailAcceptance of authorityCritical thinkingCommunication with family membersTeamworkConflict resolutionActive listeningRelationship buildingAs a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discountsPaid time off, parental and FMLA leave, short- and long-term disability, backup care for children and eldersTuition assistance, professional development and continuing education supportBenefits may vary based on the market and employment status.All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.

If you'd like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at