Workday Technology Coordinator

Learning Technology CoordinatorAt Signet Jewelers, learning plays an important role in helping our teams grow, develop new skills, and build meaningful careers. As a Learning Technology Coordinator, you'll help create a seamless learning experience for team members across the organization by supporting the technology, processes, and data that power our learning programs.In this role, you'll be the go-to resource for the day-to-day administration of Workday Learning, ensuring learning content, assignments, curriculum, learner records, reporting, and programs are accurate, accessible, and running smoothly. You'll collaborate with Learning & Organization Effectiveness, HRIS, business partners, and learners across the enterprise to support learning initiatives that help our people succeed.

This is an exciting opportunity for someone who enjoys combining technology, organization, problem-solving, and customer support to make a meaningful impact on the employee experience.What You'll Be DoingLearning Technology & System AdministrationAdminister and maintain Workday Learning, including:Course assignmentsLearning pathwaysCurriculaLearner transcriptsSystem configurationsEnsure learning content, programs, and activities are deployed accurately and maintained within learning systems.Monitor system functionality and learning technology processes to support an effective and positive learner experience.Assist with updates, enhancements, and ongoing system maintenance to support evolving business needs.Learner & Stakeholder SupportProvide day-to-day support for learners, managers, and business partners by:Answering questionsResolving issuesTroubleshooting learning technology concernsPartner with stakeholders to ensure learning assignments and programs are delivered successfully.Help create a smooth and user-friendly learning experience across the organization.Learning OperationsSupport the development and maintenance of:Learning administration proceduresProcess documentationJob aidsReference materialsHelp ensure learning operations are consistent, efficient, and scalable.Serve as a key resource in supporting the day-to-day execution of enterprise learning programs.Reporting, Data Quality & Continuous ImprovementMaintain accurate learner records and learning data within Workday Learning.Support data quality efforts to ensure reporting accuracy and system integrity.Generate, analyze, and distribute learning reports and dashboards that support compliance, operational needs, and decision-making.Identify opportunities to improve system utilization, learner support, processes, and overall operational efficiency through data insights and feedback.What You'll NeedLearning Technology Experience2+ years of experience administering Workday Learning, including:Learning assignmentsLearner transcriptsReportingLearning operationsTechnical & Organizational SkillsStrong attention to detail with the ability to manage multiple priorities while maintaining accuracy, quality, and data integrity.Proficiency with Microsoft Office applications.Ability to quickly learn and navigate new technologies and systems.Communication & CollaborationStrong customer service, communication, and problem-solving skills.Ability to effectively support learners, managers, and stakeholders across the organization.Comfortable working collaboratively across teams and building positive working relationships.