Experience: 10+ years
OVERVIEW
Assist with the configuration, testing, implementation, and ongoing administration of the Workday (HCM) system.
DUTIES & RESPONSIBILITIES
- Provide system administration, including business process configuration, reporting development, end‑user training, and data management.
- Troubleshoot system issues, provide user support, and conduct training sessions.
- Ensure data integrity and compliance through audits, reconciliation, and quality checks.
- Collaborate with cross‑functional teams to align system functionality with operational needs, and coordinate security access‑related needs.
- Participate in system lifecycle activities, including requirements gathering, testing, documentation, training, and deployment of updates.
- Develop and maintain reports, and analytics to support decision‑making.
- Communicate with vendors or consultants to support system.
- Familiar with all the modules of HCM.
- Stay informed on Workday releases and human resources information system (HRIS) best practices, recommending improvements.
- Perform other related duties as required.
KNOWLEDGE AND ABILITIES
- Strong understanding of Human Resources (HR) processes and practices in the public sector.
- Proficiency in report writing and analytics within Workday.
- Ability to take ownership of an aspect or task on a project with little to no assistance.
- Ability to translate business requirements into system configurations.
- Ability to maintain a detail‑oriented focus on data accuracy and quality.
- Ability to troubleshoot system issues effectively with an understanding of the unique challenges of the public sector.
- Ability to handle multiple tasks and prioritize effectively in a fast‑paced environment.
- Ability to work independently and as part of a team.
- Ability to handle confidential information.