Workday Support ConsultantSalary Range: 90K to 115K.LocationMarlsbro, MA (Near Boston)ResponsibilitiesResolve tickets and complete service requests within agreed SLAs. Configuring and deploying change requests. Co-ordinate with business users and functional analysts to understand and validate requirements for system upgrades and/or enhancements.
Perform root cause analysis for frequently occurring issues and work with cross-functional teams / vendor to ensure quick resolution. Workday Techno-functional Developer with a strong background and understanding of Workday configuration and integrations Experience in Workday delivery of integration support and functional support in HR processes Good understanding of business processes in Workday, EIB, Core connector, PICOF and Studio Integrations.Other Key SkillsAbility to manage and deliver multiple priorities in a constrained timeline Proactively propose alternate solutions to the customer as and when needed Excellent oral and written communication skills CAN DO attitude Strong organizational and personal skills to successfully communicate with internal and external customers Self-driven, motivated and results orientated Strong listening skills and solution orientated approach to selling