Work Study, Student Ambassador (Student Affairs)

Work Study, Student Ambassador (Student Affairs)
Department: Student Affairs
Location: Westshore Campus
Reports To: Student Success Specialist
Recruitment Type: Internal
Requisition ID: req7149
Employment Type: Student
Union Position: Non-Union
Work Schedule: DAYS TO BE DETERMINED BY HIRING MANAGER AND STUDENT
Job Description:
LearningObjectives:
Ambassadors will grow and developcustomer service skills by providing students and the general public communitysupport and assistance. Ambassadors will also learn to understand student andcommunity needs and provide professional assistance to students and thecommunity in support of student success. They will develop relationships withnew and continuing students at Tri-C while encouraging and supporting theirsuccess at Tri-C.
Ambassadors will further developa professional work ethic while serving as the first level of contact with thecommunity and students looking to Tri-C as their future school. They will alsoassist with monitoring and providing assistance to students, faculty/staff, andcommunity members at the on-campus information desks. Students must have theability to work within a team. They help in the recruitment, retention, andsuccess, of future and prospective students. Ambassadors represent the collegein various functions such as orientations, campus tours, school visits,community outreach, and other events. Must be able to work on campus.

• Havecompleted at least 6 credit hours at Tri-C;
• minimum GPAof 2.5;
• consistentlymaintain 6 credit hours each semester;
• maintainsatisfactory academic progress;
• adhere toCollege's confidentiality policy;
• successfully pass background/drug screening;
• Flexibleschedule including evenings and weekends;
• mustdemonstrate outstanding customer service, reliability, effective leadershipskills, and strong communication skills;
• providesupport to students during peak periods:
• assiststudents with My Tri-C Space;
• providecampus tours;
• assist withon and off campus events such as open houses, NSO, college fairs, high schoolvisits;
• mustparticipate in leadership programs and attend student success workshops;
• other dutiesas assigned.

Special Note: Number of Openings (5)
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.