Work Order Specialist

Work Order SpecialistWe're looking for a detail-oriented Work Order Specialist to manage the flow of work orders between our office and our contractor network. You'll be the critical link that keeps jobs moving — making sure every contractor has the information, documentation, and approvals they need before they step on-site, and following up to confirm each job is accepted and on track.What You'll DoCreate, assign, and track work orders for contractor teams using Remi's proprietary work order platformReview job details for completeness (scope, materials, customer info, access notes) before assignmentConfirm contractor acceptance of each work order and follow up on outstanding assignmentsServe as the point of contact for contractors with questions about job specs or requirementsCoordinate with sales, project managers, or customer service to resolve missing or unclear informationFlag scheduling conflicts, delays, or missing documentation before they become problemsMaintain organized records of work orders, approvals, and communicationsWho We're Looking For1–3 years of experience in operations, dispatch, scheduling, or administrative coordination preferred, but not required — we're happy to train the right personHighly organized with strong attention to detail — nothing falls through the cracks on your watchComfortable juggling multiple work orders and priorities at onceClear, professional communicator, both in writing and over the phoneProactive problem-solver who follows up without being asked twiceComfortable learning new systems quickly — full training on our internal software is provided, no prior experience with it requiredA team player who can work well with contractors, sales staff, and management alike