ApexBridge Contact Solutions is looking for a motivated Call Center Support Associate to handle incoming customer calls and provide general assistance. The successful candidate will help customers find answers, understand available services, and resolve common issues.
Responsibilities:
- Handle inbound customer calls.
- Answer questions about services and procedures.
- Assist customers with routine requests.
- Update digital customer records.
- Maintain accurate call documentation.
- Follow established support procedures.
Requirements:
- Good communication and interpersonal skills.
- Basic computer proficiency.
- Strong attention to detail.
- Ability to remain professional under pressure.
- Dependable and organized work habits.
Work From Home Call Center Support Associate in Kansas City at ApexBridge Contact Solutions
- Typical pay
- $39,650–$64,580
For context, most customer service representatives earn between $39,650–$64,580 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite. It was posted 6 days ago.