Document Support Specialist
100% Remote
Monday-Friday 10:30am-6:30pm EST
Duties and Responsibilities
? Provides excellent customer service; keeps customers updated on work in progress and
completes incoming projects by requested deadlines.
? Creates, revises and converts various types of documents such as court filings, agreements, contracts, leases, letters, memoranda, pleadings, etc. using Microsoft Office and other tools such as Workshare Compare.
? Conducts document quality review procedures for accuracy to produce accurate work of the highest quality in a timely fashion.
? Maintain document tracking and completion estimates on all documents which have been submitted as they are received and update status.
? Scans materials and performs document clean up and formatting.
? Ensures documents are accurate (using spell checking and light proofreading), and are consistently formatted and professional in appearance.
? Prepares court filings, including e-filings.
? Transcribes tapes and digital audio and video recordings.
? Performs data entry into various applications and performs mail merges and assists with mass mailings.
? Works with lawyers, paralegals, secretaries, and other departments such as LSS, IRS, Marketing, Mail Services, Duplicating, Purchasing, Supplies, to complete projects while providing excellent customer service.
? Prepares documents for transmission by regular mail, Federal Express, messenger, air courier, facsimile, or e-mail; arranges for messengers and courier services; and transmits documents via fax and e-mail.
? Creates, maintains and distributes Firm's Phone, Office and Social Directories.
? Provides technical support (via remote control or in-person) to Firm regarding document formatting questions.
? Stays current with technology and actively learns new software and other tools maintaining expert level in Microsoft Word, PowerPoint, DocXTools, Excel, and other Firm software.
? Assists with training new Document Specialists and other personnel as assigned.
? Copies/burns CDs, DVDs.
? Fills in for other department members when they are absent as needed and assigned, in order to maintain service levels of the department.
? Provides remote support during office emergencies.
? Performs other duties as assigned.
? Timely and regular attendance.
Qualifications
? Strong commitment to customer service.
? Two+ years of word processing experience, preferably in a law firm.
? Rapid yet accurate typing skills.
? Proofreading for quality; adherence to "DSS Quality Checklist".
? Team Player.
? Good problem-solving skills.
? Excellent telephone skills
? Flexible (Ability to work overtime, including weekends, midnights, on an as-needed basis).
? Strong interest in technology and demonstrated ability to learn.
? Familiarity with document scanning.
Salary range is $89,000.00-$108,000.00 dependent on candidate experience and location.
Candidates hired for staff positions with a minimum work schedule of 30 hours per week are eligible for a comprehensive benefits package, including healthcare insurance. Learn more about benefits at the firm.
LI-Remote
Word Processor in new york at Unknown Company
This position is listed as contract and able to be worked remotely.