Women's Health General Manager

Job Summary

The General Manager, Women's Health is responsible for overseeing operations across multiple Women's Health locations, ensuring consistent workflows, exceptional patient experience, and operational excellence. This role partners closely with providers and leadership to drive growth, improve access to care, optimize staffing and resources, and support the continued expansion of Women's Health services.

Responsibilities

• Provide operational leadership across multiple Women's Health clinic locations.
• Direct and support the Women's Health Supervisor and site staff.
• Develop strategies to support growth, patient access, and service line expansion.
• Partner with providers and leadership to improve patient access, provider utilization, and clinic capacity.
• Utilize data and operational reports to identify trends and implement action plans.
• Monitor productivity, expenses, resource utilization, and KPIs.
• Lead recruitment, interviewing, selection, and onboarding of support staff.
• Oversee supply management and operational readiness across all sites.
• Promote compliance with policies, safety protocols, and regulatory requirements.
• Lead process improvement and change management initiatives.
• Ensure a patient-centered culture and service excellence.
• Provide coaching, mentorship, and performance management to supervisory staff.
• Conduct performance evaluations and address employee relations matters with Human Resources.
• Participate in budget planning and resource management.

Qualifications

• Bachelor's degree preferred.
• 5+ years of healthcare operations or management experience.
• Experience leading teams and managing operational performance.
• Strong knowledge of healthcare regulations and quality improvement principles.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency with EMR systems and Microsoft Office applications.
• Strong analytical skills with experience utilizing data to drive decisions.
• Advanced Microsoft Excel skills strongly preferred.

Physical Requirements

Ability to travel between clinic locations as needed.

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.