Overview
Head of Human Resources at Interlake Mecalux, Inc. – we are seeking a technical, customer-focused software professional to join our software technical office in Atlanta, GA that works in support of our software sales team.
Responsibilities
- Evaluate and analyze customers’ needs to design a solution that optimizes customers’ logistics using Industry 4.0 technologies.
- Work WMS deals together with sales team by acting as a technical expert, prioritizing effort based on maximizing total impact on profit, or as directed by the sales manager.
- Proactively scope the technical solution required to address customer requirements and create software project quotations.
- Coordinate closely with sales team and implementation resources to align solution design with customers’ business requirements.
- Perform product demonstrations and presentations, and lead technical discussions throughout the sales processes while alerting sales teams of potential risks to deal closure.
- Secure input from key solution stakeholders within the customer (Supply Chain, Logistics, Operations, IT, etc.) to ensure a deal’s “technical close.”
- Meet existing customers to review current operations and propose continuous improvements to ensure that WMS fulfills current and future business needs.
- Provide coaching and professional development to sales team to enhance their product knowledge, technical acumen, and technical sales skills.
- Opportunistically pursue additional business development opportunities within customer firms. Collaborate with sales to ensure these opportunities are covered and advanced.
- Respond to requests for information (RFI) or requests for proposals (RFP) from customers, supplying the technical details of proposed solutions.
- Participate in trade shows and commercial events.
Qualifications
- Bachelor’s degree in Engineering, Supply Chain Sciences, or related field of study or equivalent work experience.
- Previous experience working for a reputable WMS provider, with experience implementing a WMS software.
- Strong knowledge of Supply Chain and Warehousing.
- Customer Service and Sales Oriented with professional communication and presentation skills.
- Availability to travel approximately 20% of the time.
- Ability to work in our Atlanta office full time when not traveling to customers. 1 day of telework per week is offered, increasing to 2 days of telework per week after completing seniority requirements.
We offer
- Competitive compensation
- Become part of an industry leading dynamic team with a high focus on delivering results and continuous improvement
- 401(k) plan with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating
- Paid Holidays and Paid Time Off with the option to cash out unused PTO every year
- Possibility for telework days, depending on position, with flexible make-up time for exempt employees
- Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits
- Opportunities for career development and advancement; specialize in specific areas or gain new skills in different departments
Senior t level
- Associate
Employment type
- Full-time
Job function
- Information Technology, Supply Chain, and Distribution
- Industries: Transportation, Logistics, Supply Chain and Storage, Industrial Machinery Manufacturing, and Manufacturing
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