Wisconsin Medicaid Field Representative

Supporting Wisconsin Medicaid providers, the remote Professional Field Representative will serve as a key liaison for provider education, issue resolution, and operational support while working in a flexible, fast-paced environment. Key responsibilities Partner with Wisconsin Medicaid providers to research and resolve complex operational or claims-related issues Educate and train providers through one-on-one support and ongoing communication Support escalated provider issues by coordinating with internal teams and ensuring timely follow-up Required qualifications Minimum of 2 years of experience with Medicaid, Medicare, or government healthcare programs Minimum of 2 years of experience working directly with healthcare providers or in managed care environments Strong project management and organizational skills Ability to work independently and prioritize responsibilities in a fast-paced environment Experience in researching and resolving escalated operational or provider-related issues preferred