Wireless Network Engineer // MSPNew York, New YorkHybridFull Time$100k - $130kAn established and growing managed services provider in NYC is seeking a skilled and client-focused Wireless Network Engineer to join its network engineering team. In this role, you will serve as the subject matter expert (SME) for enterprise wireless network design, deployment, and optimization across a diverse client base spanning multiple industries. You will take ownership of the full wireless lifecycle — from predictive surveys and RF design through implementation, validation, and ongoing support — while also maintaining and optimizing the broader network environments that wireless infrastructure depends on.This is a hands-on, client-facing position that demands both deep technical capability and strong relationship management skills.
You will work shoulder-to-shoulder with fellow engineers and support staff, step in as the go-to resource for complex wireless challenges, and contribute to raising the bar across the team through mentorship, documentation, and thought leadership. The right candidate approaches problems with curiosity and precision, takes genuine pride in delivering outstanding client experiences, and can distill complex technical concepts into language anyone can understand.Core Experience5+ years of experience in network management, firewall administration, and technical support3+ years of hands-on enterprise network architecture, design, and deployment experienceDemonstrated success delivering end-to-end wireless network projects from initial assessment and design through deployment, tuning, and long-term supportSharp troubleshooting instincts with a structured, methodical approach to diagnosing complex wireless and network issuesProven ability to juggle competing priorities and manage client expectations effectively in a fast-paced environmentStrong written and verbal communication skills with a track record of making technical content accessible to non-technical audiencesTechnical SkillsDeep expertise across 802.11 standards (a/b/g/n/ac/ax/be) and enterprise wireless architectureSolid command of core networking fundamentals including IP addressing, DHCP, DNS, and VLAN designStrong grasp of RF principles, SSID architecture, wireless controller management, and high-density Wi-Fi designHands-on experience implementing wireless security including 802.1X/RADIUS authentication, WPA2/WPA3-Enterprise encryption, and guest network segmentationProficiency with wireless packet capture and analysis tools such as Wireshark or AirPCAPComfort supporting Apple ecosystems (macOS, iOS) and common business productivity platforms including Google WorkspaceAbility to produce polished technical documentation including network diagrams, AP placement maps, rack elevations, and client-facing assessment reportsPlatforms & Tools (Preferred)Exposure to some or all of the following:Ekahau SuiteCisco Meraki Dashboard and Meraki firewallsUbiquiti UniFiAruba Central and Aruba wireless access pointsBrocade ICX switchesWatchGuard or Palo Alto firewallsDark fiber and related connectivity solutionsCertifications (Preferred)CWDP (Certified Wireless Design Professional) or equivalent advanced Wi-Fi design credentialEkahau Certified Survey Engineer (ECSE) or comparable wireless survey certificationCWNA (Certified Wireless Network Administrator)CompTIA Network+ or Security+What You Will Be DoingDesigning and deploying enterprise wireless solutions including predictive surveys, RF planning, and post-deployment validation across high-density environmentsKeeping client network and Wi-Fi environments running at peak performance across LAN, WAN, firewalls, WAPs, Internet connectivity, and core network hardwareEnforcing wireless security best practices including 802.1X/RADIUS, WPA2/WPA3-Enterprise encryption, and guest network isolation and segmentationFunctioning as the technical escalation resource for complex wireless and network challenges across both internal staff and the client baseGetting hands-on with physical deployments — racking hardware, mounting access points, and ensuring all cabling is clean, labeled, and built to lastProducing detailed client deliverables including assessment reports, gap analyses, AP placement maps, rack elevations, and structured cabling plansKeeping client network documentation accurate and current, including diagrams, configurations, change logs, and troubleshooting referencesProactively monitoring network performance and implementing improvements before issues impact usersManaging vendor and partner relationships including preferred status agreements, pricing negotiations, and renewal timelinesMentoring junior team members on wireless analysis techniques, RF troubleshooting methodologies, and network best practicesStaying current on emerging wireless technologies and surfacing relevant updates to clients and teammatesContributing to project scoping and estimates, managing delivery accountability, and keeping stakeholders informed on status and risk throughoutTech Breakdown40% — Wireless Network Design, Deployment & Optimization25% — Network Operations, Support & Troubleshooting20% — Client Documentation, Reporting & Deliverables15% — Collaboration, Mentorship & Vendor ManagementDaily Responsibilities35% — Hands-on wireless and network engineering, configuration, and troubleshooting25% — Client communication, relationship management, and escalation support20% — Documentation, diagrams, reporting, and client-facing deliverables20% — Project coordination, team collaboration, and technology researchPerformance ExpectationThis role carries a monthly billable hour target in line with the engineering team's performance standards, with expectations communicated during the interview process.The OfferYou will receive the following benefits:Competitive salary commensurate with experienceMedical, dental, and vision insurance401(k) with company matchPaid time off and company holidaysHands-on exposure to a broad, modern technology stack across a wide range of enterprise client environmentsOngoing professional development and certification reimbursement supportA tight-knit, ego-free team that takes the work seriously without taking itself too seriouslyThis is a full-time exempt salaried position. The nature of managed services means some after-hours support and occasional travel to client locations should be expected.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Specialization: Network Engineering