Windows System Administrator 2Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. We are seeking a System Administrator 2 to join our team of passionate individuals on our Prime contract based out of Columbia, Maryland.
In this role you will support challenging, mission-critical projects that make a direct impact on the nation's security and intelligence mission.Essential Responsibilities:Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manage IT system infrastructure and any processes related to these systems.Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provide support for the escalation and communication of status to agency management and internal customers.Provide support for the dispatch system and hardware problems and remain involved in the resolution process.Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.Manage the daily activities of configuration and operation of IT systemsAid users in accessing and using IT systemsProvide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.Optimize system operations and resource utilization, and perform system capacity analysis and planningProvide in-depth experience in trouble-shooting IT systemsProvide detailed analysis and feedback to agency management and internal customers for escalated ticketsClearance Required: TS/SCIMinimum Years of Experience:Ten (10) years' experience as a SA on programs and contracts of similar scope, type, and complexity is required.Bachelor's degree in technical discipline from an accredited college or university is required.In lieu of a bachelor's degree, four (4) years of additional SA experience may be substituted for a total of fourteen (14) years of experience.Required Certifications:DoD 8570 compliance with IAM Level 1 is required.Compensation Details:$160,000 - $180,000The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.Benefits Overview:Health, dental, and vision insurancePaid time off and holidaysRetirement benefits (including 401(k) matching)Educational reimbursementParental leaveEmployee stock purchase planTax-saving optionsDisability and life insurancePet insuranceNote: Benefits may vary based on employment type, location, and applicable agreements.
Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.