Windows Risk Remediation Engineer
Location: Remote, USA (Must be a resident of Pennsylvania, Delaware, Washington D.C. or New Jersey) - Must be willing to travel to the sites to troubleshoot or to address any urgent issues)
Working hours & Availability: Monday to Friday 8:00 am – 4:30 pm Eastern Time
Must be available on-call during non-business hours to support any Urgent/Major/Critical Incidents
- Knowledge on Active Directory and Microsoft Intune
- Good customer Service skills
- Ability to work independently
- Remote Desktop Administration
- Computer Patching and remediations using SCCM tool
- Desktop remediation for any vulnerabilities
- Expert knowledge on MS Windows OS & MS Office products
- Must carry a minimum of 5 years' experience as a Desktop Support Engineer
- Perform remote and on-site vulnerability remediation and troubleshooting
- Update desktop and mobile applications to align with compliance requirements and user preferences
- Must know how to perform Windows OS installations
- Knowledge on Network troubleshooting and Network commands
- Knowledge on troubleshooting and configuring, Thin-client devices, Tablets, Laptops, Mobile Devices and Desktops
- Knowledge on Drivers/BIOS updates
- Application installation/upgrades
- Knowledge on ServiceNOW
- Knowledge of Ivanti
- Knowledge with various Remote tools
- Good customer service skills (will require lot of user interaction)
Windows Risk Remediation Engineer in Remote at Unknown Company
This position is listed as full time and able to be worked remotely.