Job TitleExtensive knowledge of unified endpoint management, e.g., Kace LANDesk, SCCM, including implementation, maintenance, and administration. Strong skills in software deployment, patch management, and incident response.Experience and comfort with training IT staff members.Ability to lead a team and projects.Excellent written and verbal communication skills.Excellent interpersonal skills.An analytical thinker.Solid understanding of industry standards and best practice.Knowledge of ITSM tools, e.g., Service Now/Remedy.