Wildfire Partners Program Specialist II

Wildfire Partners Program Specialist IIBoulder County Community Planning and Permitting Department is seeking to hire a Wildfire Partners Program Specialist II. Boulder County is seeking candidates to hire a Program Specialist II. In this position we are looking for candidates that are passionate about wildfire mitigation, community engagement, climate adaptation and/or providing the best in customer services. Wildfire Partners, the county's mitigation program, is a nationally recognized, public-private partnership to help residents prepare for wildfire. The program specialist is a primary point of contact for over 4,000 participating homeowners and plays a highly visible role throughout the county in our efforts to help create fire adapted communities.

The Program Specialist II for Wildfire Partners is the journey level classification in the Program Specialist series. The Program Specialist II performs a variety of complex Wildfire Partners professional duties requiring independent judgment and thorough knowledge of the program. The primary duty of this position includes the exercise of discretion and independent judgement with respect to matters of significance.This is a full-time, benefited position that will work Monday - Friday 8:00am - 4:30pm. This position will work a hybrid schedule working both remotely at th St, Boulder, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, this position is exempt.Boulder County requires its employees to reside in the state of Colorado as of the first day of work.Hiring Salary Range: $63,828.00 - $77,886.00 AnnuallyTentative Hiring Timeline:Phone Screening: Week of September 28thFirst Round Interviews: Week of October 5thSecond Round Interviews: Week of October 12thReference Check: Week of October 12thNew employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify).

Boulder County offers bountiful benefits, including pension contributions.Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.Examples of DutiesAnswer the Wildfire Partners designated phone line and respond to inquiries to the general email account, answering questions about program offerings, process, and requirementsReview home assessment applications and enroll accountsSchedule home assessments, inspections, site visits, tours and other appointmentsGenerate home assessment and inspection reports and issue Wildfire Partners certificatesProvide project management support for updates to the home assessment, financial assistance, and new future programsHelp support recruitment, marketing, education and communications efforts including direct mail, and email marketing effortsProvide troubleshooting and technical support for program equipment, software, and apps as neededAttend community meetings and other Wildfire Partners eventsPerform program administrative duties such as producing reports, collecting fees and receipts, ordering supplies, and performing "office" functionsPerform other duties as assigned to support the Wildfire Partners programPerform related duties as required and as department or division needs evolvePerforms related work, as requiredMay be reassigned during emergency situationsRequired Qualifications PLEASE NOTE : When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.EDUCATION & EXPERIENCE:Boulder County is looking for well qualified candidates to fill our positions.

Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of: 6 years of combined education and experience which can include degrees in natural resource management, communications, or related fields, and/or experience in related programsAdditional related education may count towards required experience.DRIVER'S LICENSE :Applicants must have a valid driver's license and a clean driving recordBACKGROUND CHECK :A job offer is contingent on passing a background investigationSupplemental Information PREFERRED QUALIFICATIONS: Customer service experience; answering phones and responding to email and text inquiriesFamiliarity with Wildfire Partners or similar mitigation, resilience or climate action programsExperience working with Salesforce and ESRI's Survey 123KNOWLEDGE, SKILLS, & ABILITIES:Ability to work and communicate effectively with other employees, agencies, groups and the publicMust be adaptable to performing calmly and competently under stress and when confronted with persons acting under stressCustomer data managementScheduling proficiencyAbility to work in a fast-paced office environmentAttention to detailEffective record keeping skillsEffective verbal and written communicationBenefitsAs well as offering competitive pay and a caring work environment, Boulder County offers employees an array of benefits. For all FTE and Term employees, we provide:Outstanding options of comprehensive health plans that include vision and dental coverage. Information can be found HERE.Additional Benefits include (Download PDF reader) Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements12 weeks Paid Caregiver leaveBreast feeding friendly-work environmentInfants-at-work policyAccess to LifeMart and Benefits Hub discount hub, including discounts on childcare centers, event tickets, travel and more!Access to a nationally-recognized wellness programEmployee Assistance ProgramPERA 401kSocial Security retirement plansAdditional Life and Disability InsuranceCritical Illness and Accidental InsuranceCounty-paid tuition assistanceEligible for PSLF- Public Service Loan ForgivenessFree EcoPassHospital IndemnityID Theft ProtectionPet Insurance8 Hours of Paid Public Service LeaveGenerous paid time off Holidays New Year's DayMartin Luther King's Birthday JanuaryPresidents' DayMemorial DayJuneteenthIndependence DayLabor DayIndigenous People's DayGeneral Election Day November (first Tuesday after the first Monday, even years)Veterans' DayThanksgiving Day NovemberFriday after Thanksgiving*Christmas Eve- ½ day (full day off depends on day of the week)Christmas DayNew Year's Eve- ½ day (full day off depends on day of the week)Vacation** 80-hour bank of vacation at the time of hireEight hours of vacation per month for the first year of continuous service