WIC Support Staff

WIC Program CoordinatorCCAP's Mission is to empower all people and communities, challenged by poverty and social and cultural barriers, through advocacy, education, and access to high quality health and human services.JOB SUMMARY:To provide general information about the WIC Program to prospective participants. To perform clerical duties necessary for certification and re-certification of participants onto the WIC Program. Process patients in a timely manner, assist providers and patients, respect the confidentiality of agency and clients. Organizes work for the day.WORK SCHEDULE DEMANDS:Full-time, 35 hours per week.Monday, Tuesday and Thursday 9:00 am - 5:00 pmWednesday 9:30am - 6:30pmFriday 9:00am - 4:00 pmMay be required to work in Cranston or Coventry locations.REQUIRED QUALIFICATIONS:High School DiplomaBasic computer knowledgeAbility to work as a member of a teamBilingual in Spanish and English, preferredKnowledge of WIC services, preferredProvide/maintain all required immunizations and/or vaccinationsComplete all required background checksKey Responsibilities:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Explanation of WIC benefits and expectationsOverall clerical responsibilities, filing, telephone, chart preparation, inputting data in computerPrinting checks for foodWitnessing and documenting income eligibility for programReceive and process patients, records intake data and labsObtain and record patient data in chartsOperate and maintain clinical equipmentProperly dispose of medical waste and sharpsOrganizes work for the dayOrganizes and distributes internal and external mailDistribute WIC checks and maintain E-pad signatures.Document in client's individual chart when appointments are not kept.Maintain appointment booking system and smooth patient flow.Participate in strategies to reduce no-show rates.Maintain filing.Participate in agency outreach efforts.Prepare individual client file for use by competent professional authority during appointment.Prepare, distribute, and file recertification and termination notices.Maintain clinic supplies. Reorder when necessaryVerify applicants' proof of residency, income, and identification. Complete Applicant Agreement Form.Weigh and measure using standardized measuring techniques.

Enter information into RI WEBS database.Perform finger stick to obtain blood sample and determine hemoglobin from sample.Complete confidentiality forms.Explain use of alternate shoppers & maintain completed alternate shopper forms in client's chart.Issue WIC I.D. card and V.O.C. documents to WIC participants.Describe the application process and benefits of the WIC Program.Acquaint participants with WIC Allowed Foods.Inform participants of their rights and responsibilities.Inform participants of how to use WIC checks.Provide translation of nutrition counseling for nutritionist when needed (if bilingual).Other duties assigned as requiredCOMMUNICATION SKILLS:Excellent verbal communication skills necessary to work with WIC participants, explaining WIC benefits, rights, and obligations of patients, and explanation of checks.Must have excellent communication skills for all levels of client, provider and colleague interaction.Professional telephone manner.Our Benefits:Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, an Employee Assistance Program, generous vacation, sick and personal days, and up to 13 paid holidays for all eligible employees. Some benefits are included for part-time employees.CCAP strives to cultivate and sustain a workforce devoted to providing compassionate and respectful care to all patients and clients.

We are an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by federal, state, or local law.