Wastewater Clerk

Wastewater Clerk

Sirius Staffing is seeking a Wastewater Clerk for a position with a government organization in Chattanooga, TN. This role provides administrative, billing, and customer service support for wastewater operations and serves as a primary point of contact for customer billing inquiries. This is an on-site position.

Responsibilities

• Serve as a primary contact for customer questions regarding sewer billing
• Calculate sewer bills based on usage, rates, and applicable fees
• Process billing adjustments and follow up on billing issues
• Issue sewer tap permits and schedule inspections
• Calculate and provide estimates for sewer taps
• Verify contractor invoices and prepare check requests
• Coordinate documentation and payments related to easements
• Provide billing information to utility companies
• Generate reports and track and balance funding sources
• Maintain accurate records, files, and billing documentation
• Answer phones and assist customers with questions or concerns
• Read and interpret maps, plats, construction plans, and related documentation
• Coordinate with contractors, internal departments, utility companies, and the public
• Participate in an after-hours voicemail/on-call rotation as required
• Perform additional administrative duties as assigned

Qualifications

• High school diploma or equivalent required
• 5+ years of experience in office administration, accounting, billing, or a related field
• Basic knowledge of accounting and billing processes preferred
• Proficiency with Microsoft Word and Excel; familiarity with Access is a plus
• Strong data entry and clerical skills with excellent attention to detail
• Ability to perform billing calculations accurately
• Strong customer service and communication skills
• Ability to manage multiple priorities in a busy office environment
• Experience reviewing construction plans, maps, specifications, or contractor documentation is a plus
• Valid driver's license required

Sirius Staffing is a national staffing and recruiting firm specializing in connecting qualified professionals with opportunities across a variety of industries. Sirius Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.