Providing customer care to established clients, the full-time Washington Licensed Customer Service Representative will manage inbound and outbound calls, assist with policy inquiries, and ensure customer satisfaction in a remote work environment. Key responsibilities Answer incoming calls and respond to customer questions regarding policies and billing Research customer inquiries and provide timely responses to appropriate parties Process requests within authority level and document files accurately Required qualifications High school diploma or GED 2+ years of Property and Casualty Insurance experience or equivalent education and experience Property & Casualty Personal Lines Producer insurance license in state of residency Proficiency with Microsoft Suite (Outlook, Word, Excel, PowerPoint) Experience with homeowners' insurance preferred
Washington Licensed Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.