Warehouse Supervisor

Warehouse Manager

Direct Hire; up to 105K

Duties:

• Establish, implement, and maintain best of class warehousing processes
• Partner with customer service and sales in order fulfillment and meeting customer delivery dates
• Work with CFO in achieving monthly revenue targets ensuring shipping objectives are fully met
• Critically analyze all warehouse functions, identifying areas for improvement and implementing process improvements
• Strive to minimize and eliminate all shipping, receiving, and service/warranty errors
• Ensure warehouse staff understand job responsibilities and properly supervise to maximize efficiency and minimize downtime
• Perform annual performance review of all shipping and receiving personnel including goal setting and measurement of goals to be followed up the next year
• Stay current on NetSuite software upgrades impacting warehouse personnel and oversee training
• Monitor NetSuite order fulfillments and back orders to ensure timely delivery of products to customers and meet/exceed stated goal of "100% by 4 p.m." shipment of orders written that day
• Run NetSuite "stock status" reports and physically monitor all inventory levels (including supplies and non-serialized inventory items); notify purchasing when stock is low
• Plan, execute, and report back to CFO regarding year-end physical inventory and cycle counts of critical inventory items
• Immediately resolve all cycle count discrepancies including identification and correction of root causes of count errors
• Work with common carriers (UPS, FedEx) to improve shipping process and track down/resolve shipping problems noted
• Keep warehouse equipment operational and warehouse premises secure; maintain a clean and well-organized warehouse at all times

Qualifications:

• College preferred, not required
• 5+ years of experience in a warehouse management setting
• Technology product and inventory helpful
• NetSuite and Office 365 experience HIGHLY preferred
• Understand NetSuite functions impacting warehouse personnel - shipping, receiving, service & warranty, inventory adjustments, and inventory transfers
• Leadership, decision making, and problem-solving skills
• Highly organized and a multitasker; proactive, resourceful, and customer service centric
• Strong interpersonal and communication skills; team oriented with a positive demeanor

Other Info:

• Reports to CFO
• Fully in office
• Stable, growing organization; collaborative working environment; family-oriented
• Benefits package including 401K and PTO; employee medical paid by company
• Exciting technology and service company