Warehouse Manager

Type of Position: Full-time, exempt employee

About Itaberco - We Make Ingredients for a Sweet Life!

At Itaberco, we're not just about providing flavors and mixes; we're about crafting experiences that elevate the art of dessert and beverage making. Our mission is to create meaningful relationships in the specialty foodservice industry by providing quality, shelf-stable flavors and mixes for desserts and beverages. Itaberco is a solution-driven company that manufactures artisan flavors and mixes for the foodservice industry.

The ideal candidate will embody our core values: relationship-driven, quality-first, passionate about food, positive, and creative.

Job Summary

As a Warehouse Manager, you will play a key role in ensuring optimal performance of the day-to-day warehouse functions, including shipping and receiving, picking, inventory management, inventory control, warehouse upkeep, food safety documentation, and data entry, to deliver our products to our customers in a way that reflects our commitment to quality and safety.

The ideal candidate is a highly organized and motivated individual with proven skills in warehouse management and optimization. This candidate will have a minimum of 2 years of warehouse management experience with an SQF-qualified food manufacturer. They are process-oriented, with a proven track record of driving improvements and achieving KPI goals.

Key Responsibilities

1. Leadership, Management, and Accountability

• Provide day-to-day supervision and direction for warehouse staff.
• Foster a culture of safety, efficiency, and continuous improvement.
• Ensure warehouse safety through training, documentation, and implementation of GMPs and company SOPs. Stay up to date with industry safety standards.
• Set clear performance expectations and hold team members accountable.
• Develop and implement processes that support department and company goals.
• Maintain alignment with FDA, FSMA, USDA Organic, SQF, Food Defense, and Food Fraud requirements as they pertain to the position.
• Assist in monthly internal food safety audits.
• Conduct quarterly employee reviews of all direct reports, as needed.

2. Receiving

• Oversee and assist with all inbound shipments to ensure accurate receiving, inspection, and documentation.
• Coordinate with purchasing and suppliers to resolve discrepancies.
• Ensure all inventory is properly labeled and stored upon receipt.

3. Shipping

• Oversee and assist with all outbound shipments, ensuring accurate order picking, packing, and documentation.
• Schedule and coordinate pickups with carriers to meet customer deadlines.
• Monitor shipping accuracy and resolve any issues promptly.

4. Inventory Management

• Maintain accurate inventory records using our inventory management system.
• Conduct regular cycle counts and reconcile inventory discrepancies.
• Serve as the subject matter expert for inventory management system use within the warehouse.
• Train staff in inventory management procedures and promote best practices.
• Optimize freight strategies to ensure timely and cost-effective deliveries.
• Work with logistics providers to schedule, track, and manage outbound freight.
• Monitor freight costs and performance metrics, recommending improvements as needed.

Requirements/Qualifications

• Minimum High school diploma
• Forklift training and certification with a minimum of 5 years of experience.
• Knowledge of inventory systems, including cycle counting, order picking, and inventory control.
• Knowledge of FSMA and FDA regulations is a plus.
• Ability to perform mathematical calculations with precision and consistency.
• Strong oral and written communication skills; ability to speak and communicate in Spanish is a plus.
• Ability to work in a fast-paced environment.
• Strong interpersonal skills.
• Demonstrated ability to work independently as well as function effectively and comfortably as a multidisciplinary team member, where team results are considered more important than individual contributions.
• Experience with third-party food audits is a plus.
• Proficiency with Microsoft applications, mainly Excel, Word, and Outlook.
• Understanding of cleaning and sanitation concepts.
• Ability to hire, train, manage, and coach staff members.
• Ability to lift 50-60 lbs. multiple times throughout the day.
• Ability to stand for the entire work shift.