Warehouse Manager

The Warehouse Manager leads day-to-day warehouse operations at Greenwood Products’ Somerset, New Jersey facility. This role is accountable for creating a safe, organized, and high-performing workplace; developing employees and supervisors; maintaining accurate inventory; supporting the implementation and effective use of warehouse management and enterprise resource planning systems; coordinating logistics; strengthening communication across departments; and ensuring the facility and its equipment are properly maintained. The Warehouse Manager balances hands-on operational leadership with continuous improvement, data-driven decision-making, and dependable customer service.

Key Responsibilities:

Safety Leadership

• Make safety the first priority in all warehouse, shipping, receiving, material-handling, and maintenance activities.
• Promote compliance with company policies and applicable federal, state, and local safety requirements.
• Conduct routine safety inspections, job-hazard reviews, toolbox talks, and incident investigations; document findings and drive corrective actions to completion.
• Ensure employees are trained and authorized to use powered industrial trucks, material-handling equipment, personal protective equipment, and emergency procedures.
• Maintain orderly work areas, clear aisles, proper storage practices, and accurate safety records.

Team Training and Development

• Recruit, onboard, schedule, coach, and develop warehouse employees to meet operational and service goals.
• Create and maintain role-based training plans, standard work instructions, cross-training matrices, and refresher-training schedules.
• Build a collaborative, accountable team culture through clear expectations, regular feedback, recognition, and consistent follow-through.
• Lead daily start-up meetings and shift handoffs; communicate safety priorities, workloads, staffing needs, and performance results.
• Identify skill gaps and develop employees for broader responsibilities and future leadership opportunities.

Inventory Control

• Maintain inventory accuracy through disciplined receiving, put-away, picking, replenishment, staging, shipping, and transaction practices.
• Establish cycle-count programs, investigate variances, correct root causes, and reconcile inventory records promptly.
• Monitor stock location integrity, lot or batch traceability where required, damaged or obsolete materials, and inventory adjustments.
• Develop slotting and storage strategies that improve space utilization, product flow, safety, and picking efficiency.
• Track and report inventory accuracy, order accuracy, shrinkage, and other key control measures.

WMS and ERP Implementation and Training

• Serve as the warehouse operations lead for configuration, testing, implementation, and continuous improvement of WMS and ERP processes.
• Translate operational requirements into practical workflows, controls, reports, and user roles in partnership with IT, finance, purchasing, sales, and other stakeholders.
• Support data cleansing, item and location setup, user acceptance testing, cutover planning, and post-launch stabilization.
• Develop training materials and deliver hands-on system training to warehouse users; verify competency and reinforce transaction discipline.
• Use system data and reporting to identify bottlenecks, improve productivity, and strengthen inventory and order accuracy.

Logistics and Operational Execution

• Plan and oversee inbound and outbound activity to meet customer commitments, production needs, and carrier schedules.
• Coordinate freight, deliveries, pickups, dock appointments, load planning, and shipping documentation.
• Evaluate carrier performance, freight costs, service failures, and damage claims; recommend corrective or cost-saving actions.
• Balance labor, equipment, dock capacity, and storage space against daily and seasonal demand.
• Establish standard operating procedures and visual controls that support reliable, efficient, and scalable operations.

Interdepartmental Communication

• Maintain timely, accurate communication with sales, customer service, purchasing, production, finance, quality, IT, and leadership.
• Surface inventory issues, capacity constraints, order risks, system problems, and maintenance needs early, with clear ownership and recommended actions.
• Participate in operational planning and order-review meetings, providing dependable warehouse capacity, inventory, and logistics updates.
• Build effective working relationships across departments and resolve process gaps that affect customer service or operating performance.

Building, Equipment, and Facility Maintenance

• Maintain a safe, clean, secure, and professional warehouse and yard environment.
• Develop preventive-maintenance and inspection schedules for docks, doors, racking, lighting, material-handling equipment, fire-safety equipment, and other facility systems.
• Coordinate qualified vendors and internal resources for repairs, inspections, service contracts, waste handling, pest control, snow and ice response, and other facility needs.
• Track open maintenance issues, budgets, and completion dates; escalate conditions that create safety, compliance, product, or service risk.
• Support emergency preparedness, security, access control, and business-continuity planning.

Leadership and Performance Expectations

• Lead visibly on the floor and model safe, respectful, and accountable behavior.
• Use daily management routines and measurable goals to improve safety, quality, delivery, cost, inventory accuracy, and employee development.
• Analyze operating data, identify root causes, and implement sustainable corrective actions.
• Manage departmental labor, supplies, repairs, and freight-related expenses within approved budgets.

Qualifications

• Five or more years of progressive warehouse, distribution, logistics, or manufacturing operations experience, including at least three years in a supervisory or management role.
• Demonstrated success leading safety programs, employee training, inventory-control processes, and operational improvement.
• Hands-on experience with WMS and ERP systems; implementation, upgrade, testing, or training experience strongly preferred.
• Working knowledge of receiving, storage, picking, shipping, transportation coordination, cycle counting, and facility maintenance.
• Strong leadership, coaching, problem-solving, planning, and cross-functional communication skills.
• Proficiency with spreadsheets, operational reporting, performance metrics, and standard office applications.
• High school diploma or equivalent required; associate or bachelor’s degree in supply chain, operations, business, or a related field preferred, or an equivalent combination of education and experience.
• Spanish speaking an asset